Valet (Saturday and Sunday, 5pm to 5:30am, Grant Medical Center)

OhioHealth•Williamstown, KY

2d•Onsite

About The Position

The parking attendant will be trained in valet and shuttle duties, but will primarily work in valet. Attendants are often the first and last people customers see and help associates, visitors, and patients reach their destinations safely. The position is part-time, scheduled for 24 hours on Saturdays and Sundays from 5:00 p.m. to 5:30 a.m. at Grant Medical Center. The role may also involve shuttle driving, valet greeting, and covering other parking functions, including the office, shuttle, booth, or maintenance. As part of a High Reliability Organization, the attendant is expected to focus on safety, quality, and efficiency. The listed duties are an overview and may change.

Requirements

Valid state driver's license.
Driving record must have four points or less.
High school diploma or GED.
Ability to drive a standard/manual-transmission vehicle.
Two or more years of customer service experience.

Responsibilities

Greet shuttle customers and provide friendly, professional service.
Safely drive shuttle customers to their destinations while considering their comfort and following applicable traffic laws.
Complete shuttle documentation, including log sheets, vehicle checklists, accident reports, mileage tracking, and defect tracking; report maintenance concerns and report damage or accidents before the end of the shift.
Assist customers with mobility issues using appropriate techniques, including wheelchair lifts and tie-downs.
Keep shuttles clean and follow driver expectations, such as the two-minute wait and shuttle bus stop requirements.
Greet valet customers, proactively determine what assistance they need, and help them find their desired locations.
Assist customers out of their vehicles when necessary; this may require lifting.
Pre-check customer vehicles for damage, record pre-existing damage, park vehicles safely in appropriate locations, and return vehicles to owners when appropriate.
Track vehicles using valet lot sheets and claim tickets, recording all required information in both documents.
Keep valet entry areas clear of parked vehicles and clean.
Monitor valet areas for smokers and ask smoking visitors to move off hospital property.
Record and track financial transactions, including receiving vouchers or payment for valet services and refunding customers for PIL payments.
Cover other parking functions as needed, including office, shuttle, booth, or maintenance.
Focus on safety, quality, and efficiency while performing job duties.