FT Valet AM/PM- Arlo Wynwood
About The Position
AAA Parking is seeking a Valet at Arlo Wynwood Hotel in Miami, Florida. The role is the first and last point of contact for guests and is responsible for providing a seamless, memorable guest experience through attentive service, safe vehicle handling, and coordination with hotel staff. The position requires a warm attitude, polished appearance, and commitment to excellence. Valets greet guests, explain prices and vehicle retrieval procedures, assist with doors and luggage, share information about hotel services and local attractions, and support guests with special needs. They complete valet tickets and vehicle damage checks, retrieve and park vehicles efficiently, and keep keys secure and organized. Valets also maintain a clean and inviting work area, follow safety procedures, report incidents, and collaborate with colleagues and hotel staff, including during busy periods and special events. The work takes place outdoors, with exposure to weather, frequent guest interaction, and a fast-paced environment. The role requires standing for the full shift, as well as frequent lifting, bending, and walking or running.
Requirements
- Must be at least 18 years old.
- Valid driver's license and clean driving record.
- Excellent communication and interpersonal skills.
- Basic English reading, writing, and communication skills.
- Strong attention to detail and ability to handle stressful situations with poise.
- Ability to stand for 100% of the shift.
- Ability to lift, push, or pull up to 20 pounds and carry up to 10 pounds.
- Flexible schedule based on business needs.
- Must successfully pass a background and driving record check.
Nice To Haves
- Previous experience in hospitality or a high-end customer service role.
Responsibilities
- Greet and welcome guests; explain prices and the vehicle retrieval procedure.
- Open hotel doors, assist with luggage, provide information about hotel services and local attractions, and assist guests with special needs or disabilities.
- Complete valet tickets and vehicle damage checks.
- Retrieve and park vehicles quickly and efficiently, and keep vehicle keys organized and secure.
- Maintain a clean, professional, and well-groomed appearance in accordance with uniform and appearance standards.
- Keep the valet area clean, organized, and inviting.
- Coordinate guest arrivals and departures with hotel staff and communicate with colleagues about valet operations.
- Support team members during busy periods and special events.
- Follow safety protocols to protect guests and vehicles; promptly report accidents, injuries, and incidents to a supervisor.
- Perform routine inspections of the valet area and equipment.
- Deliver service through a positive attitude, professional appearance, and genuine assistance to guests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
