Valet (Part-Time)

The Marcus Corporation • Milwaukee, WI

2d • Onsite

About The Position

Whether you're an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We're not just offering a job; we're offering a chance to dive into the exciting world of creativity, culture, and connection. If you're eager for career growth and new experiences, we have an opening for a part time Valet who will be responsible for welcoming guests and parking and retrieving vehicles in a prompt, yet safe manner, setting the tone for their stay. Recognized as one of Milwaukee's most esteemed hotels with an elite award repertoire, Saint Kate – The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee's Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers.

Requirements

• Must possess a valid driver’s license, two years of driving experience and a clean driving record.
• High school diploma or equivalent required.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
• Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language sufficiently to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
• Ability to lift, push, pull and/or carry or otherwise move packages and boxes and luggage up to 100 lbs. continuously throughout shift.
• Must be able to represent the company in a professional, well-groomed and courteous manner at all times.

Nice To Haves

• Prior hospitality or valet experience preferred.
• Monday - Thursday availability strongly preferred.

Responsibilities

• Greet and welcome all guests, check-ins/outs, effectively resolve challenging guest requests and complaints.
• Lift, carry, load luggage onto bell cart, read and match luggage tags, write claim tickets, and escort guests to their rooms with their items.
• Park cars and ensure the front drive of hotel is guest ready at all times.
• Represent the hotel with professionalism and decorum – including remaining calm and alert, especially during emergency and/or heavy hotel activity.
• Attend all scheduled mandatory Guest Services Department meetings, trainings and hotel meetings.
• Perform all other related duties and special projects as requested and/or assigned.

Benefits

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking and bus pass program
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED