191 - Hospitality Valet Team - MUSC - Full time

Onsight Healthcare•Florence, SC

9d•Onsite

About The Position

Onsight Healthcare is hiring a full-time Valet Team Member to support MUSC Health in Florence, South Carolina. The role provides valet and customer service to patients, visitors, and hospital staff, helping create a welcoming experience during their visit. The primary duties involve parking and retrieving vehicles efficiently while protecting the safety and security of people and vehicles. Team members may also help with parking equipment, payment kiosks, directions, wheelchair assistance, and escorts. The position works a minimum of five 8-hour shifts Monday through Friday. Shifts and days may vary according to business needs, and valet operating hours are Monday through Friday, 7:00 a.m. to 5:00 p.m. The job is based outdoors for the entire shift and involves prolonged standing and walking, moving belongings in and out of vehicles, and exposure to severe heat, cold, rain, sleet, snow, and other inclement weather. Compensation is $15.50 per hour plus tips. Uniforms are provided, and benefits are available to full-time employees after 60 days of employment. Onsight Healthcare describes its Hospitality and Valet Team as helping shape patients’ and guests’ first and last impressions of hospital visits through compassionate, professional service. Employees are expected to represent Onsight Healthcare professionally, work independently and collaboratively, and meet standards that support the client relationship. The company states that it is an Equal Employment Opportunity employer.

Requirements

Be at least 18 years old.
Be eligible to work for any U.S. employer.
Have a high school diploma or GED.
Have at least 2 years of strong in-person customer service experience.
Hold a valid, active in-state regular driver's license; permits and probationary licenses are not accepted.
Have maintained a clean driving record for the past 5 years as an active driver.
Be comfortable working outdoors for the entire shift, including in inclement weather.
Demonstrate professionalism, integrity, compassion, and strong customer service skills.
Work effectively both independently and as part of a team.
Be able to operate apps and technology on a tablet and learn new software.
Move with urgency in a fast-paced environment while attending to surroundings and details.
Stand for hours at a time and walk, push, and pull items in an outdoor environment.
Be physically able to lift up to 50 pounds.
Perform in a physically demanding work environment while showing empathy and professionalism.

Nice To Haves

Bilingual ability is a plus but is not required.

Responsibilities

Greet patients, visitors, and staff warmly and provide compassionate, empathetic service.
Park and retrieve vehicles promptly and efficiently while protecting the safety and security of people and vehicles.
Assist patients and visitors with parking equipment, payment kiosks, and wayfinding as needed.
Provide wheelchair and escort assistance to people with mobility challenges as needed.
Use apps and technology daily to support operational efficiency and logistics.
Maintain vehicle records, including photos and condition information, as needed.
Manage parking logistics, follow site requirements, and obey traffic laws.
Provide accurate directions and helpful information about hospital facilities.
Build professional relationships with hospital staff, patients, guests, and teammates.
Work with the team to meet metrics supporting the client relationship with Onsight Healthcare.
Maintain a clean and professional work environment.
Perform other duties as assigned.