Valet Supervisor - Fairfield Inn Fort Worth

SP Plus•Fort Worth, TX
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to enable checkout-free parking experiences. The company operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. The Valet Supervisor assists with the day-to-day management of a parking location, ensuring operations follow the location’s contractual guidelines and company policies and procedures. The role supports client and customer satisfaction, positive client relations, and a professional image. The position pays $15 per hour to $18 per hour, plus tips.

Requirements

  • High school diploma or equivalent, with minimal related experience or training, or an equivalent combination of education and experience.
  • Clear oral communication, including listening, obtaining clarification, and responding to questions.
  • Ability to write clearly and informatively and read and interpret written information.
  • Positive attitude and ability to respond to service and assistance requests.
  • Ability to adapt to changes, delays, and unexpected events in the work environment.
  • Sound and accurate judgment.
  • Valid state-issued driver's license with a current address and an acceptable driving record.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

  • Assist with day-to-day management of assigned location activities and parking operations.
  • Help ensure operations follow contractual guidelines, company policies, and procedures.
  • Participate in programs to improve client and customer satisfaction.
  • Assist with management duties as assigned.
  • Courteously assist customers.
  • Assist with parking equipment maintenance and repair and perform general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and similar messes.
  • Substitute for any position when necessary.
  • Maintain thorough knowledge of all areas of the garage and the area's major streets, landmarks, and freeways.
  • Complete other duties as needed.
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