Valet Supervisor
THE CAR PARK•Raleigh, NC
•$20 - $20•Onsite
About The Position
The Valet Supervisor is responsible for the supervision and oversight of designated facilities and valet parking operations ensuring superior service to all patrons and guests of the location. The Valet Supervisor will assist the staff as necessary to facilitate parking operations efficiently and professionally.
Requirements
- Knowledge and ability to audit all aspects of the operation
- Ability to remain calm in busy situations
- Excellent organizational, problem-solving and time management skills
- Knowledge of business acumen
- Excellent communication skills
- Strong leadership and organizational skills
- Excellent customer service skills
- Proficiency in computer skills, including Microsoft Office Suite
- Ability to multi-task and prioritize tasks effectively
- Self-motivated and able to work independently
- Strong problem-solving and decision-making skills
- Excellent communication skills, both verbal and written
- Previous experience in a supervisory role, preferably in the transportation or hospitality industry
Nice To Haves
- Evening shift, typically from late afternoon to late night
Responsibilities
- Oversee the daily operations of the valet and shuttle services, including assigning tasks, monitoring performance, and addressing any issues that arise
- Ensure that all customers are treated with courtesy and respect, and that their needs are met in a timely and efficient manner
- Create and manage schedules for valet and shuttle drivers, ensuring adequate staffing levels at all times
- Provide training and development opportunities for valet and shuttle drivers to enhance their skills and knowledge
- Implement and enforce safety policies and procedures to ensure the safety of both employees and customers
- Identify and resolve problems that may arise during the evening shift, such as vehicle accidents, traffic congestion, or customer complaints
- Maintain effective communication with all staff members, including valet and shuttle drivers, cashiers, and management
- Utilize computer systems and software to track vehicle movements, manage schedules, and generate reports
Benefits
- 18 days of Recharging your Battery (PTO)
- Paid Parental Leave
- Volunteer Time Off (VTO)
- Paid holidays
- Bereavement
- Medical, Dental, Vision
- Flexible and health spending accounts
- Short term disability
- Critical illness and accident benefits
- Life insurance, tuition reimbursement
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
