Part Time-Valet Runner/Driver-Raleigh, NC

Preferred Parking Service•Raleigh, NC

2d•Onsite

About The Position

The Valet Runner/Driver provides prompt, courteous, and exceptional customer service by safely and efficiently parking and retrieving guest vehicles while maintaining traffic flow. The role helps create a smooth, professional, and welcoming experience from arrival to departure and upholds company safety and service standards. This includes delivering excellent customer service to make a positive first and last impression. The position is part-time, first shift, with 8-hour shifts scheduled Saturday and Sunday from 7:00 AM to 3:00 PM. Weekend and holiday work is required. The work is in person and takes place indoors and outdoors, with exposure to weather conditions.

Requirements

At least 18 years of age.
Valid driver's license held for at least 3 years and a clean driving record.
High school diploma or equivalent.
Strong customer service and communication skills.
Ability to work professionally in a fast-paced environment.
Physical ability to run, stand, and move quickly for extended periods.
Ability to lift up to 50 pounds occasionally, such as luggage or providing minor assistance.
Ability to bend, stoop, and reach as needed.
Professional appearance and demeanor.
Must pass a motor vehicle record check, background check, and drug test.
Availability to work 8-hour shifts Saturday and Sunday, 7:00 AM to 3:00 PM, and on holidays.

Nice To Haves

Ability to drive manual (stick-shift) vehicles.

Responsibilities

Greet guests promptly, courteously, and professionally upon arrival and departure.
Assist guests with directions, luggage, or other needs as appropriate.
Explain clearly how the valet process works.
Respond to guest inquiries and resolve concerns quickly and politely.
Safely drive, park, and retrieve guest vehicles in a timely manner.
Operate manual and automatic vehicles carefully in varying weather and traffic conditions, following traffic, parking, and safety laws.
Verify vehicle condition upon intake and note existing damage.
Ensure keys are properly labeled, stored, and secured at all times.
Ensure vehicles are locked at all times.
Maintain a clean and organized valet stand and surrounding areas.
Coordinate with other valet staff and supervisors to manage vehicle flow.
Follow company procedures for handling tickets, payments, and tips, if applicable.
Report accidents, incidents, damages, or unusual or suspicious activity to management immediately.