Valet Parking Attendant

Concord Hospitality Enterprises • Calgary, AB

70d

About The Position

At the Dorian, Autograph Collection and Courtyard by Marriott Calgary Downtown
our associates ensure that every guest experience is a masterpiece, blending
impeccable service with whimsical intrigue.  Our associates are focused on
providing our guests with the best stay possible, to help them pursue their
passions through travel.

Together we have two unique experiences, with one address, and one team of
hospitality professionals dedicated to being the best in everything we do.

OUR ROLE

We are in search of warm, friendly, courteous, and professional Valet Parking
Attendants, responsible for greeting guests upon their arrival and providing
customer service excellence by parking and retrieving guest vehicles and
providing luggage service. If you enjoy engaging with others, have a winning
personality and clean driver’s abstract, we want to meet you!

Requirements

• An experienced professional with a minimum of one year of experience as a parking attendant in a similar operation or hotel property.
• Someone with an outstanding work ethic, along with a track record of reliability, punctuality and an approachable demeanor, and a strong commitment to Safety.
• Someone who places priority on providing guests with the best possible experiences, going above and beyond to ensure total satisfaction and guest loyalty.
• Someone with a class 5 driver’s license and ability to drive both a manual and automatic transmission.
• The holder of a clean driver’s abstract.
• An exceptional problem-solver, knowing how to troubleshoot and resolve situations efficiently.
• Able to work well under pressure and enjoy a fast-paced environment.
• An excellent communicator who values teamwork and collaboration.
• Able to work a variety of shifts, including mornings, evenings, weekends and holidays.
• Physically able to frequently stand, sit, walk, bend, stoop, kneel, push, pull, crouch, and lift or carry objects up to 40 pounds or more.

Responsibilities

• Always provide the highest quality of service to our guests and associates alike.
• Accommodate guests by opening doors and assisting with luggage or other heavy items.
• Direct traffic in the parking area as needed and assist guests in entering and leaving the parking area.
• Collect and accurately label keys belonging to guests to ensure their proper return.
• Park guests' vehicles in predetermined areas within the parking lot, following all traffic laws.
• Operate vehicles safely and responsibility.
• Maintain lobby, front door, valet stand, and luggage room cleanliness and order.
• Market the entire hotel when rooming a guest.
• Maintain complete knowledge of hotel amenities and layout, local attractions, and airport transportation.
• Keep up to date on in-house groups and functions.
• Issue proper luggage tags, stores bags properly, cross-reference when issuing.
• Ensure deliveries/luggage are brought to correct rooms.
• Always demonstrate a readiness to help.
• Operate bell carts with care, so as not to damage property or cause injury.
• Able to accurately give directions and information regarding the immediate and metro areas.
• Demonstrate thorough knowledge of all emergency procedures.
• Practice safety standards at all times, leading by example.

Benefits

• Concord associates earn competitive wages and are eligible to enroll in our comprehensive benefits package.
• We offer training and development as well as career advancement opportunities.
• We thrive on reward and recognition and will provide associates with ample opportunities to shine within the company as well as within the brand.
• Concord Hospitality invests in our associates by providing training and development at all levels.
• Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.
• Concord’s associates are what our company is built upon, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed