Valet Manager - Framingham, MA

LAZ Parking•Framingham, MA

12h•Onsite

About The Position

We are redefining parking management and having fun doing it! We are a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you’re looking to join a growing company led by passionate people committed to being the best – contact us today! The Facilities Manager oversees the operations of a location(s), under the direction of the Operations Manager to ensure 24/7 professional parking management. As a company devoted to promoting an employee-focused servant leadership culture, the Facilities Manager will support the programs and initiatives originating from our home office and help to support the individual needs of their operational teams throughout their assigned location(s).

Requirements

Bachelor's Degree or equivalent work experience.
3+ years in a Management / Leadership role. (Required)
3+ years of parking experience. (Required)
Knowledge of Excel, Word, Power Point and General Microsoft Office Applications.
Experience working with financial statement/accounting, P&L reports and budgeting.
Ability to be flexible in schedule in order to meet operational needs. This may require occasionally working outside of regularly scheduled hours.

Nice To Haves

Parking management experience is preferred but not required.

Responsibilities

Lead, direct, and develop team of employees at parking location(s).
Manage, plan, schedule, train and direct the activities of on-site employees.
Identifying high potential employees to support the organization’s continued growth.
Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance.
Responsible for executing plan for the opening of newly assigned locations.
Responsible for financial management of assigned locations ensuring adherence to budget and revenue enhancements.
Oversee the transition of newly assigned locations from acceptance of contract through opening of location ensuring client satisfaction.
Responsible for developing client relationships and business retention.
Organize and narrate parking management skills for Assistant Managers and Team Leaders.
Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients.
Assist the region with the operations preparation for potential new locations including rate surveys, ticket pulls, etc.
Daily, Weekly, Monthly, and Annual financial and operational reports as required.
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our various clients.
Managing, planning, scheduling, training, and directing the activities of Assistant Managers and Team Leaders which may require compliance with the Collective Bargaining Agreements.
Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location(s).
Participate in labor contract management if applicable to assigned location(s).
Communicate with local police department and emergency management teams regarding operations.
Organize and manage the oversight of event operations within LAZ Parking.
Assist with the monitoring, review, and analysis of the market rate structures.
Implementation and completion of other projects, programs, and initiatives that may arise from assigned location(s).
Additional related duties as assigned.