Valet Driver - Westin Hotel

SP Plus•Irving, TX

2d•Onsite

About The Position

SP+ is an artificial intelligence company for the real world, using computer vision to enable checkout-free parking experiences. They are the largest parking network in America and are reinventing parking. This role is for a Valet Driver at the Westin Hotel. The company values Ingenuity, Diversity, and Integrity. The Valet Driver will be responsible for delivering on the company's promise by ensuring every moment matters for clients, resolving requests and concerns, finding new solutions, and communicating proactively. They will inspect vehicles, explain rates, observe traffic laws, report incidents, know the local area, and maintain a professional appearance. The role offers opportunities for career growth within the company.

Requirements

A valid state driver’s license, current address, and acceptable driving record.
Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.

Nice To Haves

The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.

Responsibilities

Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.
Inspect every vehicle before safely parking it, noting all findings.
Explain valet rates to customers.
Observe traffic laws and safe driving practices.
Report all accidents, safety hazards, unusual occurrences, and policy violations to management.
Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.
Come to work in your clean uniform every scheduled shift, on time, and ready to work.
Remain in complete uniform for the entirety of your shift.
Assist management with additional duties as assigned.