NOW HIRING - Valet Drivers at University of Kansas Hospital

Towne Park • Kansas City, KS

4d • $16 - $17 • Onsite

About The Position

The Valet Driver (Guest Service Associate) provides attentive, friendly, and efficient hospitality services to guests. The role includes parking and retrieving guest vehicles safely and promptly, assisting with luggage and bell services where applicable, and providing information and other requested assistance to guests. Employees explain parking rates and vehicle retrieval procedures, manage claim checks and vehicle keys, maintain complete vehicle and ticket records, and collect parking revenue when needed. The job follows established practices and procedures, with work frequently checked or verified. The majority of work is outdoors for extended periods and may expose employees to extreme heat and cold. Travel of up to 5% may be required. The position is available to full- and part-time candidates, with flexible schedules; potential schedules may include weekdays and weekends and all shifts depending on staffing needs.

Requirements

• High school diploma or GED.
• Valid driver’s license for the state of application, or within a commutable distance from that state, as applicable.
• One month of related experience and/or training, or an equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to perform basic arithmetic, including operations with three-digit numbers and American currency.
• Ability to understand 24-hour and military time systems and rates based on elapsed time.
• Ability to perform parallel parking.
• Ability to meet the described physical demands, including extended sitting or standing, mobility, and lifting requirements.

Nice To Haves

• Ability to operate a manual transmission is highly desirable.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and use their last names during interactions.
• Welcome guests using the appropriate salutation, follow company phone etiquette, and remain in designated areas when not completing tasks.
• Park and retrieve vehicles slowly and cautiously; assist with bell services and luggage storage as needed; open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested, and shuttle guests to locations approved by the site.
• Explain parking rates and retrieval procedures to guests upon arrival.
• Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys.
• Complete and maintain ticket and vehicle information, including key tags, guest folios, vehicle locations, damage surveys, and claim-check receipts; complete the location on key tags after parking vehicles.
• Calculate and collect vehicle revenue when needed.

Benefits

• Medical benefits are offered to full- and part-time employees.
• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED