Valet Cashier – JW Marriott Anaheim Resort

Towne Park • Anaheim, CA

2d

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing guests with attentive, friendly, and efficient hospitality. The role involves greeting guests, answering questions, providing directions and information about facility amenities and local attractions, determining charges, processing payments, categorizing tickets for audit purposes, and furnishing receipts. The Cashier also prepares shift reports, follows cash-bank procedures, operates registers, gates, and credit card machines, and completes tasks as directed by the Lead Cashier or Account Manager.

The position pays $21.13 per hour. The schedule is Monday through Sunday. Most work is performed outdoors for extended periods, potentially for the entire shift, in conditions that may include extreme heat and cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including calculations using American currency.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Ability to talk or hear regularly; sit or stand for extended periods; and, as needed, run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.
• Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and treat them with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, use appropriate greetings, and follow Towne Park phone etiquette.
• Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Determine guest charges; process cash, credit, or direct-billing payments; categorize tickets accurately for audit purposes; reconcile revenue; and provide receipts.
• Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
• Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED