Valet Captain - Urgently Hiring

Propark Mobility • New Haven, CT

3d • Onsite

About The Position

Propark Mobility is hiring full-time Valet Captains at Yale New Haven Hospital in Connecticut. The Valet Captain provides courteous guest service, safely parks and retrieves vehicles, explains parking rates and retrieval procedures, and helps guide and supervise other parking valets. The role may also include cashier duties and other operational tasks assigned by local management.

The position involves being outside and active for much of the day, standing and walking, and potentially running or carrying items weighing up to 50 pounds. Captains are expected to maintain a neat appearance and orderly work area, follow valet procedures, and promptly report accidents, safety hazards, policy violations, or unusual occurrences to the local manager. The role may include weekday, weekend, holiday, AM, and PM shifts.

Requirements

• Be at least 18 years old.
• Have a valid driver's license and at least two years of driving experience.
• Be able to adapt to minimal to moderate noise levels.
• Be energetic and outgoing, and able to stand, run, and carry items weighing up to 50 pounds if needed.
• Communicate effectively in writing and speech with a friendly, professional approach.
• Thrive in a fast-paced environment and help resolve customer issues positively.

Nice To Haves

• At least one year of valet parking experience.
• At least one year of customer service experience.
• Parking or supervisory experience.

Responsibilities

• Cheerfully greet guests, answer questions, assist with directions, resolve issues, and thank guests upon exit.
• Safely and promptly park and retrieve customer vehicles.
• Issue parking tickets upon arrival and receipts upon exit, as applicable.
• Explain parking rates and vehicle retrieval procedures to guests.
• Inspect each vehicle before taking possession and follow company valet operating procedures.
• Keep vehicles and keys organized in their appropriate areas.
• Open vehicle and building doors for guests where applicable, and assist with luggage when necessary.
• Help guide and supervise other parking valets.
• Perform cashier duties when asked.
• Maintain a neat and orderly location, free of debris and trash, and keep windows clear of unapproved posters or decorations.
• Maintain a clean, professional appearance and wear the company uniform according to company standards.
• Report accidents, company policy violations, safety hazards, and unusual occurrences to the local manager in a timely manner.
• Complete small cleaning or maintenance tasks, special projects, and other duties as assigned based on operational needs.

Benefits

• Free parking while working at assigned Propark locations.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free, confidential employee assistance program for employees and their families, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical coverage, HSA, FSA, dental, vision, six supplemental insurance plans, commuter benefits, pet insurance, and 401(k).
• The company offers seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed