Valet Attendant - $10 plus tips

Trailborn Hotel ManagementWrightsville Beach, NC
Onsite

About The Position

The Valet Attendant (Valet Runner) is responsible for supporting guest arrivals and departures by parking and retrieving vehicles, assisting with luggage, and maintaining smooth front drive operations. This role also supports operational needs such as moving employee vehicles and assisting with general property flow. The Bell/Valet Attendant reports to the Valet Supervisor and Director of Rooms and works closely with the Front Office team to ensure a seamless guest experience.

Requirements

  • Previous valet, bell, or hospitality experience preferred but not required
  • Strong guest service skills and professional demeanor
  • Ability to work in a fast-paced, high-volume environment
  • Excellent communication and teamwork skills
  • Valid driver’s license with clean driving record
  • Ability to safely operate automatic and manual transmission vehicles (if applicable)
  • Flexible availability including AM/PM shifts, weekends, holidays, and peak seasonal periods

Responsibilities

  • Greet guests warmly upon arrival and departure
  • Safely park and retrieve guest vehicles in a timely manner
  • Run luggage to and from guest rooms during check-in and check-out
  • Assist guests with directions, property information, and general inquiries
  • Move employee vehicles as needed to support parking flow
  • Maintain organized vehicle flow and traffic control in the front drive
  • Issue valet tickets and properly log vehicle information
  • Ensure all vehicles are handled with care and professionalism
  • Maintain cleanliness and organization of valet podium, luggage carts, and work areas
  • Communicate effectively with supervisors and team members
  • Report vehicle damage, safety concerns, or guest issues immediately
  • Adhere to all safety and operational procedures

Benefits

  • Medical (with company contribution)
  • Dental (with company contribution)
  • Vision (with company contribution)
  • Paid Time Off
  • 401(k) (with company match)
  • Sick Time
  • Employee Dining Discounts
  • Employee Marketplace Discounts
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