Valet Attendant - Hyatt Regency Sonoma

AAA Parking•Santa Rosa, CA

6d•$18 - $18•Onsite

About The Position

The PT Valet Attendant at SELIG PARKING is responsible for providing exceptional customer service by efficiently parking and retrieving vehicles for guests. The role requires a high level of professionalism, attention to detail, and the ability to work in a fast-paced environment, ensuring the safety and security of vehicles while enhancing the overall guest experience.

Requirements

High school diploma or equivalent.
Previous experience in a customer service role, preferably in a hospitality or parking environment.
Experience with handling cash and processing payments efficiently.
Excellent communication and interpersonal skills to interact effectively with guests and team members.
Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.
Strong problem-solving skills to address guest inquiries and resolve issues promptly.
Physical ability to stand for extended periods and perform tasks such as parking and retrieving vehicles.
Valid driver's license with a clean driving record.
Proficiency in basic computer skills for processing transactions and managing records.

Responsibilities

Greet guests in a friendly and courteous manner upon arrival and departure.
Safely and efficiently park and retrieve guest vehicles, ensuring proper handling and care.
Maintain a neat and organized valet area, ensuring all vehicles are parked in designated spots.
Provide information and assistance to guests regarding parking options and directions.
Monitor and report any vehicle damage or incidents to management immediately.
Adhere to company policies and procedures, including safety protocols and customer service standards.
Collaborate with team members to ensure smooth operations and excellent service delivery.
Handle guest inquiries and complaints professionally, escalating issues as necessary.
Maintain accurate records of vehicle transactions and valet tickets.
Assist with traffic control and ensure the safe flow of vehicles in the parking area.