Valet Attendant - Gallup, NM

Parking Management Company•Gallup, NM

6d•$9 - $9•Onsite

About The Position

Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The attendant is often the first and last point of contact for guests and is expected to deliver a welcoming, professional experience from arrival through departure. The role involves safely parking and retrieving vehicles, managing traffic flow, assisting guests, and responding to inquiries professionally while following company policies and safety procedures. This active, guest-facing role takes place in indoor and outdoor environments, including on-site parking facilities and corporate settings. Employees work with colleagues, vendors, and clients, and may use computers, phones, and work applications. The work environment may be noisy, involve moving vehicles, and expose employees to varied weather conditions. A polished appearance, uniform, and grooming standards are required. The posting lists full-time and part-time schedules; the final listing identifies the role as full-time/part-time. Compensation is hourly pay plus tips; an earlier estimate states valets can average $13.00–$20.00+ per hour after combining base pay and tips, with rates varying by market and tips depending on service performance and customer interactions.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Ability to follow company policies and procedures, adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Dependability in following instructions, maintaining work schedules, and completing tasks on time.
Ability to communicate professionally, listen actively, and provide personalized guest assistance.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond professionally to guest inquiries.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Arrive on time, in full uniform, and properly groomed before clocking in; maintain regular attendance and follow company policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
Follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
Use a personal cell phone for work-related communication or applications if required, subject to the company's reimbursement policy.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Military-friendly employer.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate, subject to applicable laws.
Work-related personal phone usage reimbursement according to company policy.