Valet Attendant

LAZ Parking Midwest•Colorado Springs, CO

7d•Onsite

About The Position

Valet Attendant LAZ Airport Services Part-Time & Full-Time Opportunities Available | Non-Exempt Deliver Exceptional Service. Create a Seamless Travel Experience. Want to hear something crazy? Cars only spend about 5% of their time driving. The other 95%? PARKED. That's where LAZ Parking comes in. As one of the nation's largest and fastest-growing parking management companies, LAZ Parking manages hundreds of thousands of parking spaces across the country. At LAZ, we live by a simple philosophy: "Parking is our industry, but people are our passion." If you enjoy helping travelers, working in a fast-paced environment, and providing exceptional customer service, this could be the opportunity for you.

Requirements

Valid driver's license with a clean driving record.
At least 2 years of driving experience.
Strong customer service skills.
Ability to communicate effectively in English.
Ability to work outdoors in varying weather conditions.
Ability to work a flexible schedule, including weekends, holidays, and peak travel periods.
Ability to safely operate a variety of customer vehicles.

Nice To Haves

Previous valet, airport, transportation, parking, customer service, or hospitality experience.
Experience working in a fast-paced customer-facing environment.
Experience driving both automatic and manual transmission vehicles.
High School Diploma or GED.

Responsibilities

Welcome customers with enthusiasm upon arrival and departure.
Greet customers professionally and create a positive first impression.
Assist customers with luggage and personal belongings as needed.
Provide clear directions and information regarding parking services, shuttle locations, and facility operations.
Build rapport with customers and deliver exceptional customer service.
Resolve customer concerns quickly and professionally while maintaining a positive attitude.
Communicate effectively with customers regarding vehicle retrieval and operational updates.
Safely park and retrieve customer vehicles in a timely manner.
Issue valet tickets and explain the vehicle retrieval process.
Manage vehicle keys according to company procedures.
Conduct vehicle inspections and document existing vehicle conditions when required.
Direct traffic and maintain organized vehicle flow in high-volume areas.
Ensure parking areas remain clean, safe, and operationally efficient.
Protect customer vehicles while they are in company care.
Support teammates and assist during peak travel periods.
Maintain professionalism while working independently or as part of a team.
Follow all safety and operational procedures.
Deliver service that exceeds customer expectations.
Maintain awareness of airport operational demands and customer needs.
Communicate effectively with team members and leadership.
Represent LAZ Airport Services with integrity, energy, and pride.