Valet Attendant

Casino and • Chicago, IL

5d • Onsite

About The Position

The Valet Attendant is responsible for parking and retrieving guest vehicles safely and without damage. This role involves greeting guests with a positive attitude, adhering to parking procedures, and ensuring guest satisfaction by explaining these procedures. The attendant must be able to handle phone calls professionally, manage guest keys, maintain the valet area's cleanliness, and keep accurate records. They also need to perform vehicle damage inspections, assist guests with requests, and contribute to the overall cleanliness of the valet area and casino property. This position requires multitasking abilities and performing other assigned duties.

Requirements

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
• No moving violations within the last 6 months.
• Must know and abide by all applicable federal DOT, state, and local driving regulations.
• Able to drive a manual or standard shift transmission.
• Must have and maintain a valid driver’s license and the ability to be insured under our company policy.
• Must have a high school diploma or equivalent.
• Must have excellent communication, and analytical skills.
• Must have open work availability to work nights, weekends, and holidays.

Responsibilities

• Park and retrieve guests vehicles in a safe and damage free manor.
• Greet the guest with positive body manner and friendly demeanor.
• Adheres to the guidelines of the Casino’s parking and retrieval procedures.
• Explain to guests the Casino’s parking and retrieval procedure to ensure guest satisfaction.
• Must be able to sprint to/from vehicles.
• Strive to answer the valet phone within 3 rings and maintain professional telephone etiquette.
• Maintain proper storage and labeling of guest keys and tags.
• Keep the valet area neat and free of trash.
• Maintain appropriate logbook or records during shift.
• Ability to share or divide attention among several ongoing activities, projects or assignments.
• Hand out valet tickets and perform damage inspections of all vehicles before parked.
• Respond to reasonable guest requests or place guest in contact with appropriate person for assistance.
• Assist with the cleanliness of the Valet area and the casino property.
• All other duties as assigned.

Benefits

• $7 Daily Garage Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED