Valet Attendant - Hotel Operations

Hard Rock Hotel & Casino Ottawa•Bristol, TN

2d•$2 - $25•Onsite

About The Position

The incumbent in this position is responsible for safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys. Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.

Requirements

High School diploma or equivalent required.
Two months of on-the-job training or related experience.
Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least twenty-one (21) years of age.
Good driver’s record within the last 48 months and cannot have more than 3 points on record.
Must provide a current driving record.
Must have the ability to drive various types of vehicles.
Must be tolerant of moderate to severe weather conditions.
Excellent customer service skills.
Be flexible to work varying shifts and time schedules as needed.
Communicate effectively with all levels of employees and guests.
Remain calm in a hectic, fast-paced atmosphere.
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Drive and handle cars of all makes and models, and all types (ie. Automatic, manual, etc.).
Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
Must be able to walk/run 90% of shift and stand 10% of shift.
Must be tolerant of running, stooping, and bending for long periods of time.

Responsibilities

Safely handling guests’ and patrons’ vehicles to ensure proper parking, securing, and handling of keys.
Display positive and professional attitude and presentation at all times when communicating with guest.
Responsible for the staging of guest vehicle.
Responsible for parking guest vehicle in the parking garage.
Responsible for retrieval of vehicles in a timely manner.