Valet Attendant - New York New York Hotel

MGM Resorts International • New York, NY

1d • $14 • Onsite

About The Position

Valet Attendants at NYNY provide welcoming, efficient valet service to guests, ensuring a smooth arrival and departure experience. Responsibilities include greeting guests, safely parking and retrieving vehicles, assisting with luggage when needed, and answering questions about hotel services, events, and attractions. The role also involves monitoring traffic flow at the valet entrance, assisting guests who need special support, and reporting any issues or concerns to supervisors or security.

Requirements

• 1+ years of prior relevant experience preferred
• Work varied shifts, to include weekends and holidays required

Responsibilities

• Greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
• Accommodate guests requiring special assistance
• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
• Regulate the movement and flow of vehicles to avoid traffic congestion
• Answer guest questions about hotel registration, restaurants, events, activities, and attractions
• Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
• Assist bell persons with the movement of luggage as necessary

Benefits

• Wellness incentive programs
• Access to company hotel, food and beverage, retail, and entertainment discounts
• Discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities
• Volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed