Valet Attendant - Jasper

Greystar•San Francisco, CA

5d•Onsite

About The Position

The Valet Parking Attendant is responsible for safely parking and retrieving resident and visitor vehicles at the parking facility located at and/or provided by the property. The Attendant is also responsible for safely operating the mechanical lift system and vehicle elevators maintained at the property and immediately reporting malfunctions or operating problems to the supervisor. The Valet Parking Attendant complies with policies and procedures for keeping track of the location of resident and visitor vehicles, inspecting vehicles for damage, and immediately documenting and reporting any accidents or damage that may occur to the vehicles while under the care of the parking garage staff. The Valet Parking Attendant provides exceptional service to residents and visitors in an attentive, friendly, and efficient manner, answers questions and provides directions as appropriate, and supports the property’s overall efforts to ensure resident satisfaction.

Requirements

Entry Level - relatable experience required.
Valid driver’s license required.
Maintains pleasant, friendly and professional demeanor with all residents and visitors.
Supports the property’s overall resident satisfaction goals and priorities.
Acknowledges, greets, and welcomes residents and visitors to the property using appropriate protocols.
Answers questions related to the valet services offered.
Provides directions when requested.
Responsibly and safely parks and retrieves resident and visitor vehicles, complying with all applicable traffic and motor vehicle safety and operating laws.
Complies with policies and procedures for keeping track of the location of resident and visitor vehicles.
Complies with policies and procedures for inspecting vehicles for damage.
Complies with policies and procedures for immediately documenting and reporting any accidents or damage that may occur to the vehicles while under the care of the parking garage staff.
Follows the property’s process and procedures for recording the location of the parking space for parked vehicles.
Follows the property’s process and procedures for storing and securing the keys to all parked vehicles.
Confirms and matches claim ticket with the corresponding vehicle when retrieving vehicles.
Operates the mechanical lift system and vehicle elevators on the property by following the and safety procedures.
Immediately reports any malfunction or operating issues to the supervisor for resolution.

Responsibilities

Safely park and retrieve resident and visitor vehicles.
Safely operate the mechanical lift system and vehicle elevators.
Immediately report malfunctions or operating problems to the supervisor.
Keep track of the location of resident and visitor vehicles.
Inspect vehicles for damage and immediately document and report any accidents or damage.
Provide exceptional service to residents and visitors in an attentive, friendly, and efficient manner.
Answer questions and provide directions as appropriate.
Support the property’s overall efforts to ensure resident satisfaction.
Assess and document any vehicle damage before taking any vehicle.
Immediately report any damage caused to vehicles during parking and retrieval.
Participate in addressing and resolving insurance claims related to vehicle damage caused by the valet service.
Follow the property’s process and procedures for recording the location of the parking space for parked vehicles.
Follow the property’s process and procedures for storing and securing the keys to all parked vehicles.
Confirm and match claim ticket with the corresponding vehicle when retrieving vehicles.
Operate the mechanical lift system and vehicle elevators on the property by following safety procedures.
Assist residents and visitors with directions and other inquiries as appropriate or refer them to the appropriate source.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Your birthday off after 1 year of service!
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave.
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.