Valet Attendant

Caesars Entertainment • Danville, VA

4d • Onsite

About The Position

Greets customer at Valet Porte-Cochere, may assist in transporting luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless guest service experience. Safely drive guests vehicles to designated areas of Valet lots while completing the appropriate tasks including damage report, proper recording of space number, and delivery of keys to the cashier desk. Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage. Safely returns any vehicles from the Valet parking area back to customers while maintaining a safe speed and aware of surrounding activity while driving. Reporting any and all issues and concerns immediately to a supervisor. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift. Exhibits a sincere desire and compliance with all guest requests. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Must be able to get along with co-workers and work as a team to support smooth operations. Must present a well-groomed appearance. Maintain a clean, organized, and safe valet area. Complies with regulatory, company and department policies and procedures, security guidelines and departmental SOPs. Performs all other related and compatible duties as assigned. Extends an appropriate closing for all interactions, providing the guest with a feeling. Delivers Caesars Entertainment Family-Style Service at all times.

Requirements

• Must be able to get along with co-workers and work as a team to support smooth operations.
• Must present a well-groomed appearance.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Complies with regulatory, company and department policies and procedures, security guidelines and departmental SOPs.

Responsibilities

• Greet customers at the Valet Porte-Cochere.
• Assist in transporting luggage to and from vehicles to guest rooms.
• Park and retrieve customer's passenger vehicles.
• Safely drive guest vehicles to designated areas of Valet lots.
• Complete damage reports and record space numbers.
• Deliver keys to the cashier desk.
• Accurately complete luggage tags and Valet tickets.
• Inspect vehicles for prior damage.
• Safely return vehicles from the Valet parking area to customers.
• Maintain a safe speed and awareness of surrounding activity while driving.
• Report any and all issues and concerns immediately to a supervisor.
• Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards.
• Exhibit a sincere desire and compliance with all guest requests.
• Demonstrate a sense of urgency when assisting guests, maintaining a calm and composed look.
• Proactively offer service/assistance.
• Offer personalized recommendations based on current events and offers without prompting.
• Meet attendance guidelines and adhere to regulatory, departmental and company policies.
• Get along with co-workers and work as a team to support smooth operations.
• Present a well-groomed appearance.
• Maintain a clean, organized, and safe valet area.
• Comply with regulatory, company and department policies and procedures, security guidelines and departmental SOPs.
• Perform all other related and compatible duties as assigned.
• Extend an appropriate closing for all interactions, providing the guest with a feeling.
• Deliver Caesars Entertainment Family-Style Service at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed