Valet Attendant (Harrah's)
About The Position
Responsible for greeting guests and parking/retrieving guests passenger vehicles. Greets customer at Valet Porte-Cochere, may assist in transporting luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless guest service experience. Initiates and engages in conversations with guests on all services across the Council Bluffs properties including restaurants, entertainment, promotions and events. Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage. Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations for 7 Stars and Diamond players. Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. This includes, but is not limited to, driving shuttles. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.
Requirements
- High school diploma or GED preferred
- At least 18 years of age
- Driving record that meets Company requirements
- Valid state driver’s license required
- Able to drive and operate all types of passenger vehicles with automatic or manual transmissions in a safe fashion
- Possess great interpersonal skills
- Good oral and written communication skills
- Fluent and literate in English
- Self starter and motivator
- Capable of working at times without constant direction
- Ability to stand and walk, and mobility to move easily around entire property for entire shift
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 80 lbs.
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas
- Ability to run up and down stairs
- Able to listen and respond to visual and aural cues
- Able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality
- Flexible with schedule, including nights, weekends, and holidays as required
- Able to work in a fast paced environment
Responsibilities
- Greet customer at Valet Porte-Cochere
- Assist in transporting luggage to and from vehicle to guest rooms
- Park and retrieve customer’s passenger vehicles
- Initiate and engage in conversations with guests on all services across the Council Bluffs properties
- Accurately complete Luggage tags and Valet tickets, including inspection of vehicle for prior damage
- Answer valet phone and respond to luggage room calls and expedited car retrieval service from Casino Operations for 7 Stars and Diamond players
- Practice lateral service by stepping out of normal job description to help guests and co-workers, when business allows, including driving shuttles
- Comply with and uphold company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy
- Present oneself as a credit to the Company and encourage others to do the same
- Perform all other related and compatible duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
