Luxury Valet Attendant - Nashville, TN

Parking Management CompanyNashville, TN
$5 - $7Onsite

About The Position

Parking Management Company (PMC) is hiring professional and dependable Valet Attendants for luxury hotels and hospitality properties throughout Nashville. As a Valet Attendant, you will safely park and retrieve guest vehicles while providing attentive, high-quality customer service. You are often the first person guests meet when they arrive and the last person they see when they leave—making you an important part of a seamless arrival and departure experience. This opportunity is ideal for someone who enjoys staying active, working with people, earning tips, and delivering exceptional service in a fast-paced environment.

Requirements

  • Valid driver’s license.
  • Acceptable motor vehicle record with no more than three moving violations within the past three years.
  • Ability to pass applicable background and motor vehicle record checks.
  • Reliable transportation to and from work.
  • Strong communication and customer-service skills.
  • Professional appearance and demeanor.
  • Dependability, accountability, teamwork, and sound judgment.
  • Attention to detail and awareness of vehicles, pedestrians, and surroundings.
  • Ability to remain calm and courteous in busy or challenging situations.
  • Ability to work scheduled nights, weekends, and holidays.
  • Ability to operate automatic and manual-transmission vehicles when required by the assigned property.

Nice To Haves

  • Experience in valet parking, luxury or full-service hotels, resorts, fine dining, country clubs, upscale restaurants, luxury retail, bell or door services, concierge, front desk, guest relations, or another high-touch customer-service environment is preferred but not required.
  • Strong transferable service skills, professionalism, and a willingness to learn luxury-hospitality standards are encouraged to apply.

Responsibilities

  • Welcome guests with warmth, professionalism, and confidence.
  • Safely and efficiently park and retrieve guest vehicles.
  • Assist guests with vehicle drop-off, pickup, luggage, and directions.
  • Inspect vehicles and accurately document existing damage.
  • Maintain proper control and organization of vehicle keys.
  • Help manage vehicle and pedestrian traffic around the valet area.
  • Anticipate guest needs and respond promptly to service requests.
  • Assist VIPs, high-profile guests, international travelers, and guests with elevated service expectations.
  • Address routine guest questions or concerns calmly and professionally.
  • Maintain discretion and protect guest privacy.
  • Keep the valet stand and surrounding areas clean and organized.
  • Follow PMC and property-specific safety, service, uniform, grooming, attendance, timekeeping, and tip-reporting procedures.
  • Support team members and hotel partners during busy periods.
  • Complete required training and attend scheduled meetings.

Benefits

  • Medical, dental, and vision insurance
  • 401(k)
  • Life and critical illness insurance
  • Paid time off
  • Paid training
  • Bonus opportunities
  • Property-specific luxury-service training
  • Ongoing coaching and professional development
  • Internal leadership development program
  • Tuition assistance through Bellevue University—up to $5,250 annually
  • Nationwide employee discounts through Perks at Work
  • Hospitality and operations career-growth opportunities
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