Valet Attendant, Full Time, First Shift

UC Health•Cincinnati, OH

3d•Onsite

About The Position

Responsible for providing valet parking services for patients and visitors in the inpatient and outpatient settings. Deliver a high level of customer service to UC Health patients and visitors while facilitating assistance entering and exiting the facilities, parking administration, traffic flow, way-finding and provides directions and/or maps to clinics, offices, and ancillary buildings.

Requirements

High School Diploma or GED.
Must be at least 21 years of age and possess a valid driver's license.
0 to 6 months of related experience.

Nice To Haves

1 to 2 years of related experience.

Responsibilities

Consistently demonstrates excellent customer service while interacting with patients, visitors, and guests.
Assists drivers entering and exiting parking facilities and provides wayfinding and directional information for surrounding buildings and the UC Health campus.
Safely operates a variety of vehicles, including both automatic and manual transmission vehicles.
Parks and retrieves vehicles in a timely, safe, and efficient manner.
Ensures vehicles are secured, keys are stored appropriately, and keys are returned to vehicle owners as required.
Proactively opens vehicle doors upon arrival and departure and assists patients and visitors entering and exiting their vehicles.
Provides support for Medicare transportation drivers dropping off or picking up patients.
Escorts wheelchair patients to the front desk or designated area as needed.
Assists with loading and unloading patient belongings when necessary.
Reports accidents, safety hazards, compliance concerns, policy violations, or other unusual occurrences promptly and appropriately.
Operates and maintains parking equipment, ensuring systems are functioning properly and resolving or escalating issues as needed.