Valet Attendant Luxury Hotel
About The Position
Propark Mobility is hiring full-time Valet Attendants for a luxury hotel in Fort Lauderdale, Florida. The role provides welcoming, professional service to hotel guests and restaurant visitors by safely inspecting, parking, and retrieving vehicles while following company and hotel procedures. Attendants explain parking rates and vehicle retrieval instructions, maintain a professional uniform and demeanor, respond helpfully to customer issues, and adapt to operational changes. The job is active and primarily outdoors, with extended periods of standing and walking and occasional assistance with luggage or other items weighing up to 50 pounds. Local management may assign small cleaning or maintenance tasks and other special projects. Tips depend on quality of performance and guest interactions. The position offers AM and PM shifts. Applicants must be at least 18, hold a valid driver's license, and have driven for at least two years. A high school diploma or GED and prior customer service experience in a luxury environment are required. Applicants must maintain an acceptable motor vehicle record. Valet parking and customer service experience are preferred.
Requirements
- High school diploma or GED.
- Previous customer service experience in a luxury environment.
- At least 18 years old.
- Valid driver's license and at least two years of driving experience.
- Maintain an acceptable motor vehicle record.
- Able to stand, walk, run, and carry items weighing up to 50 pounds when needed.
- Strong written and spoken communication skills, with a friendly and professional approach.
- Able to work in a fast-paced environment and help resolve customer issues positively and professionally.
- Ability to follow attendance, grooming, uniform, safety, and other company and hotel policies.
Nice To Haves
- At least two years of valet parking experience.
- At least two years of customer service experience.
- Ability to drive a manual transmission.
Responsibilities
- Greet guests cheerfully and thank them sincerely when they leave.
- Safely and promptly park and retrieve guest vehicles.
- Explain parking rates and provide instructions for retrieving self-parked vehicles.
- Inspect each vehicle before taking possession and follow company guidelines.
- Maintain the required company uniform and a positive, friendly, professional demeanor.
- Provide high-quality service to hotel guests and residents, resolve customer issues, and create a positive guest experience.
- Follow safety procedures for vehicle inspections, driving, and parking.
- Follow attendance, grooming, uniform, and other workplace policies; arrive on time and follow instructions.
- Adapt to unexpected operational changes and remain calm in a fast-paced environment.
- Assist with items or luggage weighing up to 50 pounds when needed.
- Complete small cleaning or maintenance tasks and other special projects when assigned by local management or supervisors.
- Perform other duties as assigned based on operational needs.
Benefits
- On-site cafeteria access.
- Laundered uniforms available on site during shifts.
- Free parking while working at an assigned Propark location.
- Flexible scheduling and attendance.
- Paid holidays.
- Wellness benefit.
- Free, confidential employee assistance program available to employees and their families 24/7.
- For full-time employees: paid vacation and an extra day off on their birthday.
- For full-time employees: benefits package including medical, dental, vision, and eight supplemental insurance plans, including pet insurance.
- Opportunities for career growth and development; the company promotes from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
