VA Self-Directed Care Counselor

Area Office on Aging of Northwestern Ohio • Toledo, OH

1d • Hybrid

About The Position

At the Area Office on Aging of Northwestern Ohio (AOoA), we are committed to helping veterans, older adults, individuals with disabilities, and caregivers remain healthy, independent, and supported in their homes and communities. The VA Self-Directed Care Person-Centered Counselor conducts assessments, coordinates services, and supports veterans participating in the VA Self-Directed Care Program. This role ensures compliance with program requirements while promoting person-centered care and independence.

Requirements

• Licensed Social Worker (LSW) or Registered Nurse (RN) in Ohio (active and unencumbered)
• At least one (1) year of experience in home health, case management, social work, behavioral health, or related field
• Valid driver’s license, reliable transportation, and insurance required

Nice To Haves

• Experience conducting health and social assessments
• Knowledge of community resources, family dynamics, and human behavior
• Strong communication, organization, and problem-solving skills
• Proficiency in Microsoft Word and Excel
• Ability to work independently and as part of a team
• Maintain HIPAA compliance and confidentiality
• Participate in required trainings
• Demonstrate cultural competency
• Adhere to agency policies and procedures

Responsibilities

• Conduct initial and annual assessments to evaluate needs and service gaps
• Assist with enrollment documentation and program onboarding
• Develop and monitor care plans and spending plans
• Coordinate with VA and Financial Management Services (FMS)
• Provide education on program requirements and employer responsibilities
• Monitor participant health, safety, and service delivery
• Maintain accurate and timely documentation (within 24 hours)
• Submit required monthly reports
• Support participant rights, choice, and self-determination
• Travel throughout the service area as needed
• Perform other duties as assigned

Benefits

• Four-day work week (Monday–Thursday or Tuesday–Friday)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree