Vétérinaire

Vet et Nous•Saint-Felix-de-Valois, QC

1d•Onsite

About The Position

Vet et Nous is a multidisciplinary team composed of veterinarians, both generalists and specialists, operating at a high rank, whose mission is to take care of clients' pets as if they were our own. Our teams are spread across three emergency and reference centers open 24/7 and several general practice hospitals in the Montreal, Laval, Montérégie, Laurentides, Lanaudière, Mauricie, and Capitale-Nationale regions. Our facilities offer comprehensive services for owners of dogs, cats, birds, and exotic animals. You play a crucial role for our clients, as the reason for their visit is a very stressful moment for them. They will need your empathy, expertise, and calm at all times! You will work closely with our existing teams to provide the best services to clients and patients through your expertise. You will conduct clinical consultations for your patients, determine and apply the most appropriate diagnostic method to obtain the most complete evaluation. You will also perform routine surgeries and required treatments, while ensuring the follow-up of your hospitalized patients.

Requirements

Empathy, expertise, and calm at all times.
Ability to work closely with existing teams.
Conduct clinical consultations.
Determine and apply appropriate diagnostic methods.
Perform routine surgeries.
Administer required treatments.
Ensure follow-up of hospitalized patients.
Perform diagnostic methods (Rx, ultrasound, endoscopy, etc.).
Interpret results.
Recommend appropriate treatment.
Direct and supervise treatments.
Supervise technical procedures.
Hospitalize patients.
Evaluate hospitalized animals using the S.O.A.P. method.
Ensure follow-up of hospitalized cases.
Communicate daily with clients about their animal's condition and bill evolution.
Interact with the attending veterinarian or perform continuous follow-up.
Respond to client questions and calls promptly.
Inform clients of laboratory results and other test results within a reasonable timeframe.
Transfer relevant information to another veterinarian if unable to return a call promptly.
Discuss differential diagnoses, possible treatments, prognosis, costs, and estimates with clients.
Inform clients personally of the costs of diagnostic procedures and treatments, or ensure they understand the costs explained by receptionists or technicians.
Ensure clients understand their animal's medical condition.
Perform routine surgeries.
Prepare cost estimates for surgeries, hospitalizations, and treatments.
Inform clients of deposit amounts for surgical procedures or hospitalizations.
Document and complete patient files.
Maintain records in accordance with OMVQ directives.
Complete medical records and note all communication between veterinarian and client.
Make case referrals and prepare relevant documents.
Prescribe medications.
Prepare or fill prescriptions.
Renew prescriptions.
Note and update the number of authorized renewals in the file.
Work closely with the technical team and technical support.
Answer support staff questions.
Conduct necessary research on cases.
Present a professional, competent, and compassionate image.
Handle leaves adequately.
Check reminders: add or edit as needed.
Attend meetings.
Participate in public and client education.
Contribute to the outreach of the veterinary establishment.
Uphold values of open-mindedness, collaboration, commitment, and respect.

Nice To Haves

Mentorship program (Vet et Nous Excellence) for new graduates, focusing on consultation, surgery, and dentistry, with a personalized pace over 26 weeks.
Participation in marketing activities, public relations, television, radio, conferences, telemedicine, articles, internal improvement, and public education.

Responsibilities

Consultation: Welcome client/patient; Perform clinical examination and evaluation of animals; Provide excellent service to owners; Administer appropriate medical care; Communicate well with people by adequately answering all their questions; Respect the reason for the visit while obtaining the most complete history possible within the allocated time; Perform rigorous follow-ups, when necessary.
Diagnosis of animals: Choose diagnostic methods (X-ray, ultrasound, endoscopy, etc.); Interpret results.
Treatment of animals: Recommend appropriate treatment during consultation; Direct and supervise treatments administered to animals; Perform follow-up; Supervise technical procedures.
Hospitalized animals: Hospitalize the patient; Evaluate hospitalized animals according to the S.O.A.P. method when undergoing treatment in the morning or evening; Ensure follow-up of hospitalized cases; Ensure daily communication with the client regarding the animal's condition and the evolution of the bill; Interact with the attending veterinarian, or perform continuous follow-up of the case, if the owner requests it and circumstances require it.
Communications / Phone calls: Answer client questions and calls as quickly as possible; Inform clients of laboratory results and other tests within a reasonable timeframe. If you cannot return the call within a reasonable timeframe, ensure that relevant information is transferred to another veterinarian to enable them to do so; Follow up and ensure satisfactory case progression. Discuss with the client: differential diagnoses, possible treatments, prognosis, costs, estimates, etc.; Personally inform the client of the costs of diagnostic procedures (including follow-ups) and treatments, or ensure directly with the client that they have fully understood the costs as explained by the receptionists or technicians. Ensure the client has a good understanding of their animal's medical condition.
Surgery: Perform routine surgeries.
Estimates: Prepare cost estimates for surgeries, hospitalization cases, treatments, etc.; Inform clients of deposit amounts for surgical procedures or hospitalization treatments.
Record Keeping: Document and complete the file; Maintain records in accordance with the Order's directives (OMVQ); Complete patients' medical records and record all communication between the veterinarian and the client; Make case referrals when necessary and prepare relevant documents rigorously and completely.
Prescriptions: Prescribe medications; Prepare or fill prescriptions; Perform prescription renewals; Note and keep up-to-date the number of authorized renewals in the file.
Team Spirit: Work closely (training, communication, delegation) with the technical team and technical support to motivate them and optimize the department; Answer support staff questions and contribute to improving their knowledge; Mentor new veterinarians and participate in their integration into the team.
Other: Conduct necessary research on cases (books, specialists, Internet, etc.); Present a professional, competent, and compassionate image, both for the Veterinary establishment and for the profession; Handle leaves adequately; Check reminders: add or edit as needed; Attend meetings; Participate in the education of the public and clients; Contribute to the outreach of their veterinary establishment: marketing activities, public relations activities, television, radio, conferences, telemedicine, articles, internal improvement, public education.