UX Writer

Atria Physician Practice New York PC • New York, NY

4d

About The Position

At Atria, the member experience extends from the exam room to every surface a member touches. The words on our app, in our notifications, across our onboarding flows, and throughout our member portal are part of how we deliver on our promise of exceptional, human-centered care. We're looking for a UX Writer to own the language that lives across our app, portal, and other digital products. You'll sit at the intersection of brand and product — bringing Atria's voice to the places where members engage with us most directly.

Requirements

• 5-7 years of experience writing UX copy for consumer-facing digital products, and a portfolio that demonstrates it — including end-to-end case studies showing how you took a feature from concept to shipped copy.
• Experience at a consumer health or wellness technology company is a strong plus.
• You understand that UX writing is not copywriting with less space.
• You think in systems, you know why consistency matters, and you're comfortable pushing back when a design choice undercuts the experience.
• You can rigorously maintain our brand voice. Atria's members are smart, health-conscious, busy people who want to be spoken to like adults — not managed, and not sold to.
• You're comfortable moving between content and product worlds, and you can work effectively with designers, engineers, and product managers.
• You're organized and self-directed. This role spans across teams and domains and requires someone who can manage their own work without a lot of hand-holding.
• You're curious about health, science, and longevity and you understand that caring about the subject makes the writing better.

Responsibilities

• Write the words that make our product work. Craft clear, purposeful microcopy across our app and digital surfaces — from onboarding flows and navigation labels to error states, tooltips, push notifications, and empty states. This includes motivating and explanatory copy — the in-app language that contextualizes health data, introduces features, and helps members understand what they're seeing and why it matters. Write with both precision and warmth, making complex health information feel human and actionable.
• Bring Atria's voice into the product. Partner closely with product designers and engineers to ensure that in-product language is consistent with Atria's brand voice — warm, authoritative, and never unnecessarily clinical. You are responsible for the voice of the brand inside our products.
• Work across the full product lifecycle. Contribute to the product development process from discovery through launch — attending design reviews, participating in user research, and advocating for the member's perspective at every stage.
• Build and maintain our content system. Develop and document UX writing guidelines, voice and tone frameworks, and content patterns that keep our language consistent as our product grows.
• Collaborate cross-functionally. Work closely with the content, product, design, legal, and ops teams to ensure alignment between what we say in our product and what we say everywhere else.
• Work with AI thoughtfully. AI is becoming a meaningful part of how health data is recorded, interpreted, and communicated. You'll help ensure that AI-assisted outputs feel consistent with Atria's voice and earn member trust. Whether that means writing prompts, editing outputs, or building guardrails into our content system, you'll be one of the people figuring out what responsible AI communication looks like in a health care context.
• Bring a team-first mindset. Like everyone on our team, you'll take on projects outside your immediate scope. We're a growing company, and the people who thrive here are the ones who lean in when something needs doing.

Benefits

• Excellent health and wellness benefits, fully covered by Atria, effective date of hire
• OneMedical membership for employees & dependents, giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (calcium score)
• Fitness Perks, including Wellhub
• + 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed