Sr. UX Writer
About The Position
Join Pax8 as a Senior UX Writer and help shape how users experience, understand, and engage with the next generation of intelligent products. This is not a traditional UX writing role. You'll join a team supporting the Horizon organization, helping define the content strategy, voice, tone, and engagement approach for an emerging product area. You'll influence how users interact with complex technology, drive product adoption, and contribute to initiatives that support scalable, touchless growth. At Pax8, we are embracing an AI-powered future, and you'll have the opportunity to grow alongside evolving technologies, experiment with new approaches, and help shape how content enables exceptional user experiences.
Requirements
- Demonstrated experience creating UX content, content design systems, or product content strategies.
- A portfolio that showcases impactful content experiences and user-centered thinking.
- Proven ability to work effectively in ambiguous environments and adapt quickly as priorities evolve.
- Strong communication and stakeholder management skills with the confidence to influence decisions and challenge constructively.
- Extensive experience collaborating with cross-functional product teams.
- Deep understanding of user-centered design principles, accessibility, and content best practices.
- Experience working with content management systems and product guidance platforms.
- Proven ability to use data, research, and experimentation to inform content decisions.
- Strong organizational skills and attention to detail.
- Experience leveraging AI tools, agents, and emerging technologies to improve content creation and workflow efficiency.
- Familiarity with collaborative product delivery environments and modern project management practices.
- Must hold valid right to work in United States.
Responsibilities
- Create end-to-end content experiences that guide users through product journeys with clarity, empathy, and purpose.
- Develop messaging frameworks, voice principles, and content strategies that align user needs with business outcomes.
- Shape the voice and tone of emerging product experiences while ensuring consistency across multiple touchpoints.
- Manage and continuously improve content within content management systems and product experience platforms.
- Collaborate closely with product managers, designers, researchers, engineers, and stakeholders to create seamless user experiences.
- Leverage user research, experimentation, analytics, and feedback to refine content and improve engagement.
- Build and maintain content standards, governance models, and scalable content systems.
- Mentor teammates and contribute to a culture of continuous learning, creativity, and innovation.
- Explore and apply AI-powered tools and workflows that improve content quality, efficiency, and user outcomes.
Benefits
- Medical, dental and vision coverage
- 401(k) plan with employer matching
- Flexible vacation and time off policies
- Paid parental leave
- Life and disability insurance
- Employee assistance programs
- Ongoing learning and development opportunities
- Career progression within a global organization
- Wellbeing initiatives and employee programs
- Non-Commissioned Bonus Plans or Variable Commission
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Stock Option Eligibility
- Employee-led Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
