UX/UI Designer

Alpaca Health•New York City, NY

About The Position

Alpaca Health helps clinicians become entrepreneurs, starting in autism care. We give BCBAs the software, payer contracting, and back-office muscle to launch and scale their own practices, so power in healthcare shifts back to the people actually giving the care. We have raised over $14M from investors like Core Innovation Capital, Adverb Ventures, and South Park Commons. We serve hundreds of families and are growing 30% month over month. We also move fast. Last week we threw a festival for 600 people, planned in under two weeks, with real alpacas on site. That is the energy around here. If that sounds like your kind of chaos, keep reading. We are hiring a UX/UI Designer to own the design of everything a family touches on a screen. That means our marketing website, landing pages, campaign microsites, email, and the whole parent acquisition funnel, plus the product experiences families and providers use once they are in the door. You will work right next to our graphic designer (who owns brand craft and assets) and hand in hand with our product and engineering teams to ship. Most companies split web and product design across two teams that never talk, so the marketing site and the app end up feeling like two different companies. Not here. You make the entire journey feel like one thing: warm, clear, and a little bit magic. Bold ideas are welcome (an intake that feels like a conversation instead of a form, a landing page that explains autism care to a frightened parent in ten seconds) as long as you can prototype them and ship them.

Requirements

You are a self-starter who does not need a PRD to begin. You find the problem and start designing.
You have genuine taste and understand aesthetics, on both the web and product side.
You are a real hybrid: as strong at conversion-driven web and landing pages as you are at product flows, prototypes, and systems.
You are full of bold ideas and pragmatic enough to prototype and ship them on a real deadline.
You are fluent in Figma, comfortable building and maintaining design systems, and you love working with engineers to get things live.
You talk to users and let real insight and data guide your decisions, not just your gut.
You are AI-native and use modern tools to move faster.
You care about families navigating autism care, and it shows in how carefully you design for them.

Nice To Haves

Front-end familiarity (HTML and CSS, or tools like Framer or Webflow) so you can ship web yourself
Experience with conversion or growth design, or lifecycle and email
Consumer, healthcare, or marketplace product experience
Motion and interaction design chops

Responsibilities

Own the web experience
Design and ship our marketing website, landing pages, and campaign microsites
Design email and lifecycle touchpoints that feel human, not corporate
Own the parent acquisition funnel
Design the end-to-end journey from first click to booked, and optimize it for clarity and conversion
Run experiments, read the data, and keep reducing friction and time to care
Design product UX/UI
Design family-facing and provider-facing flows, screens, and prototypes, in close partnership with our product team and Founding Product Designer
Turn complex healthcare workflows into interfaces that feel genuinely simple
Build one cohesive system
Create and maintain a design system that spans marketing and product so everything feels like one brand
Prototype fast, test with real parents and BCBAs, and iterate on what you learn
Partner and ship
Work directly with engineers to get your designs into production at a high bar, not just into a Figma file
Use AI tools to prototype and move faster