UX Strategist and Researcher

Booz Allen Hamilton•Washington, DC

3d•$62,000 - $141,000•Remote

About The Position

We are seeking a UX Strategist and Researcher to lead user‑centered research and experience strategy for digital twins and Unity‑based applications. You will identify user goals, workflows, and pain points and translate those insights into clear experience direction for multidisciplinary teams. In this role, you will collaborate with clients, stakeholders, and product teams to define research objectives, manage expectations, and ensure user insights shape product and design decisions. You will produce core documentation such as engagement plans and findings reports as well as maintain continuity through design‑development tracking and coordinated handoffs in a fast‑moving environment. This position requires autonomy, strong analytical and communication skills, and the ability to manage upwards while influencing strategy. You will also mentor colleagues and support the continued growth and maturity of our UX practice.

Requirements

3+ years of experience in UX research or product design
Experience communicating ideas across cross‑functional teams operating in an Agile environment via working sessions, stakeholder engagement, and design reviews
Experience using Figma ecosystem and the judgment to apply AI tools appropriately
Ability to plan and conduct user research, including discovery, interviews, usability tests, and field studies
Ability to translate insights into artifacts, including personas, stories, and flows, and design recommendations for complex, enterprise‑level applications
Ability to obtain a Secret clearance
Bachelor’s degree

Nice To Haves

Experience with Unity‑based applications, including AR, VR, XR, digital twins, or simulations
Experience with spatial UX, data visualization, and design systems
Experience mentoring or influencing team direction
Knowledge of accessibility and compliance standards such as W3C or 508
Industry‑recognized UX certifications such as NN/g or HFI Certification

Responsibilities

Lead user-centered research and experience strategy for digital twins and Unity-based applications.
Identify user goals, workflows, and pain points.
Translate user insights into clear experience direction for multidisciplinary teams.
Collaborate with clients, stakeholders, and product teams to define research objectives.
Manage expectations and ensure user insights shape product and design decisions.
Produce core documentation such as engagement plans and findings reports.
Maintain continuity through design-development tracking and coordinated handoffs.
Mentor colleagues and support the continued growth and maturity of our UX practice.