UX Specialist

TIAA

2d • Hybrid

About The Position

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results. This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting. The anticipated term of this engagement will be 18 months. This term could be extended based on company business needs. The UX Specialist II role collaborates with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in each user experience. This role builds and develops the UX team's knowledge and skill set and best practices.

Requirements

• 5+ Years Required Work Experience
• Sedentary Work Physical Requirements

Nice To Haves

• 7+ Years Preferred Work Experience

Responsibilities

• Perform a variety of moderately complex business planning, support, and project-related duties.
• Collaborate with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in each user experience.
• Build and develop the UX team's knowledge and skill set and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree