UX Researcher

Ruby Labs

1d•Remote

About The Position

We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.

Requirements

2+ years of experience in UX research and UI/UX design.
Proficiency in Visily (preferred), Figma, and similar design tools.
Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.
Experience conducting user interviews, surveys, usability testing, and data analysis.
Ability to translate research insights into actionable recommendations.
Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).
Strong analytical mindset and the ability to make data-driven UX decisions.
Excellent communication and collaboration skills.
Portfolio or case studies showcasing past research and wireframe designs.

Nice To Haves

Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.
Experience working in fast-paced startup environments.
Experience with AI-driven UX research tools and methodologies.

Responsibilities

Conduct competitor and market research to understand user behaviors, flows, pain points, and needs.
Analyze existing user interfaces and the design of our current solutions.
Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.
Develop user personas, customer journey maps, and usability studies to support data-informed decisions.
Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.
Test and validate design concepts through A/B testing, surveys, interviews, and analytics.
Document research findings and present insights to stakeholders.
Stay up to date with industry trends and UX best practices to continually refine our approach.