UX Researcher

Ruby Labs
Remote

About The Position

We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.

Requirements

  • 2+ years of experience in UX research and UI/UX design.
  • Proficiency in Visily (preferred), Figma, and similar design tools.
  • Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.
  • Experience conducting user interviews, surveys, usability testing, and data analysis.
  • Ability to translate research insights into actionable recommendations.
  • Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).
  • Strong analytical mindset and the ability to make data-driven UX decisions.
  • Excellent communication and collaboration skills.
  • Portfolio or case studies showcasing past research and wireframe designs.

Nice To Haves

  • Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.
  • Experience working in fast-paced startup environments.
  • Experience with AI-driven UX research tools and methodologies.

Responsibilities

  • Conduct competitor and market research to understand user behaviors, flows, pain points, and needs.
  • Analyze existing user interfaces and the design of our current solutions.
  • Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.
  • Develop user personas, customer journey maps, and usability studies to support data-informed decisions.
  • Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.
  • Test and validate design concepts through A/B testing, surveys, interviews, and analytics.
  • Document research findings and present insights to stakeholders.
  • Stay up to date with industry trends and UX best practices to continually refine our approach.

Benefits

  • Remote Work Environment
  • Unlimited PTO
  • Paid National Holidays
  • Company-provided MacBook
  • Flexible Independent Contractor Agreement
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