UX Product Designer

Citi • Tampa, FL

2d • $96,960 - $145,440 • Onsite

About The Position

Great employee experiences don't happen by accident — they're designed. At Citi, we believe that the tools people use every day at work should be just as intuitive, seamless, and delightful as the best consumer apps out there. Our UX team is on a mission to transform our Human Resources apps and systems — from onboarding and benefits to performance and beyond — turning friction into flow and complexity into clarity. If you're passionate about putting people first, obsessed with crafting digital experiences that genuinely make life easier, and excited by the idea that great design can elevate the everyday moments of someone's working world, then this is the role for you. All applicants must have case study or portfolio and present walkthrough during interview.

Requirements

• 3+ years of industry UX Design experience
• Strong attention to detail, analytical skills and problem-solving
• Experience on complex, enterprise-scale or consumer design projects
• Creative flair and a good eye for design
• Excellent written and oral communication skills
• Excellent skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision
• Experience working with Design Systems
• Practical experience using AI-enabled design tools (e.g. generative design, AI-assisted prototyping or content generation), with the ability to critically evaluate AI outputs and integrate them effectively into the design process
• Bachelor's Degree

Nice To Haves

• Keen interest in, or knowledge of, banking or finance
• HTML/CSS Development Skills
• Participation in external UX groups or communities
• Master's Degree

Responsibilities

• Work closely with research, stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
• Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
• Ensure that designs follow best practices and use research & testing to inform and validate
• Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
• Apply a positive and constructive attitude to all feedback
• Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood
• Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
• Keep up to date with the latest UX practices, innovations, and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Assist and train new UX starters in the team
• Contribute to the wider UX community of practice

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level