About The Position

Amazon Ads is seeking an experienced UX Manager to lead a team of UX Designers focused on end-to-end advertising experiences across Amazon Devices, including Fire TV, Fire Tablet, Alexa, and Echo. The role involves owning the design strategy for ad experiences that are native to device surfaces, respect the customer experience, deliver advertiser results, and innovate in advertising on ambient, voice-first, and living-room screens. This position requires building strong relationships with publisher teams, driving alignment on design standards and ad experience principles, and ensuring a cohesive advertising experience across different device surfaces. The ideal candidate is a builder who can move ideas from concept to launch quickly, integrate AI into the design process, and thrive in ambiguity while influencing cross-functional partners.

Requirements

  • 6+ years of design experience
  • 3+ years of leading design teams experience
  • Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
  • Experience in delivering design solutions for projects of large scope and complexity
  • Experience building and growing relationships with internal and external partners
  • Experience driving direction and alignment with cross-functional teams
  • Experience designing for device-based, living-room, or embedded platforms (smart TVs, tablets, voice assistants, IoT, or similar)
  • Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
  • Bachelor's degree or above in design, human-computer interaction (HCI), or Associate's degree or above

Nice To Haves

  • Experience working cross-team and synthesize feedback and input from product management, engineering, testing, and marketing
  • Experience with agile/scrum
  • Experience with voice interface, natural language or multimodal design
  • Hands-on experience with generative AI tools applied to production design processes

Responsibilities

  • Own the design delivery pipeline from concept through launch, ensuring the team ships high-quality advertising experiences across Amazon Devices.
  • Establish a culture of urgency and accountability; remove blockers, streamline decision-making, and drive rapid iteration cycles to get experiences into market fast.
  • Partner with Engineering and Product to compress timelines, identify MVP scopes, and make smart trade-offs that balance speed with craft.
  • Measure and communicate the impact of shipped experiences (engagement rates, ad interaction metrics, advertiser adoption, and customer sentiment) and use those signals to inform future development.
  • Build and maintain deep, trusted relationships with publisher teams across Amazon Devices (Fire TV, Fire Tablet, Alexa, Echo Show, and emerging device surfaces).
  • Serve as the primary UX point of contact for device publishers on advertising experience strategy, understanding each publisher's product vision, customer experience bar, and technical constraints.
  • Drive cross-publisher alignment on shared design standards, ad format specifications, interaction patterns, and quality guardrails to ensure a cohesive and consistent advertising experience across the device ecosystem.
  • Facilitate regular cross-publisher design reviews, alignment forums, and roadmap syncs to proactively identify conflicts, surface shared opportunities, and build consensus on priorities.
  • Navigate competing publisher priorities with diplomacy and data, advocating for the customer experience while balancing advertiser needs and publisher goals.
  • Develop and socialize a unified advertising design language across device surfaces that respects each publisher's unique context while maintaining ecosystem coherence.
  • Lead, mentor, and grow a team of UX Designers, fostering a culture of craft excellence, experimentation, and customer obsession.
  • Design ad experiences that feel native, contextual, and additive to the device experience, championing a customer-first approach to advertising on personal and shared devices.
  • Champion AI-powered design workflows, integrating generative AI, automation, and intelligent tooling into the team's creative process to increase efficiency, speed-to-market, and scalability.
  • Explore emerging interaction paradigms (voice, gesture, ambient UI, multimodal) and translate them into innovative, shippable ad formats.
  • Translate business goals and technical constraints (device performance, screen fidelity, input modality) into compelling, customer-centric design solutions that can be shipped incrementally.
  • Partner closely with Product Management, Engineering, Science, and Business stakeholders across devices publishers to shape the advertising roadmap and ensure UX is a strategic driver of outcomes.
  • Influence across organizational boundaries, building consensus, driving alignment, and resolving ambiguity on complex, cross-team initiatives where speed and clarity are critical.
  • Establish strong relationships with partner UX teams across Devices and Ads to ensure consistency and coherence across the broader customer experience.
  • Drive efficient, predictable delivery of design work; build repeatable processes that enable the team to ship fast without sacrificing quality.
  • Balance long-term strategic bets (next-generation device ad formats) with near-term delivery commitments; manage the team's portfolio of work across multiple device surfaces with a bias toward action.
  • Use data, research insights, and customer feedback to inform design decisions and measure the real-world impact of shipped experiences.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
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