Sr. Technical Program Manager - Amazon Ads Academy Platform, Amazon Ads Marketing

Amazon • Seattle, WA

1d • Onsite

About The Position

The Amazon Ads Marketing team is seeking a Senior Technical Program Manager to own the technical delivery and operations of Amazon Ads Academy—the global e-learning platform (ads.amazon.com/academy). This role will drive platform initiatives including Learning Management System (LMS) integrations, content delivery optimization, personalization features, and cross-functional technical programs that enable our marketing team to deliver exceptional educational experiences at scale to customers worldwide.

Requirements

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Experience developing and executing/delivering product and technical roadmaps

Nice To Haves

• Experience working on recommender systems or personalization within search, e-commerce, shopping, advertising or other related fields
• Experience in a multi-language publishing environment, including globalization for translation
• Experience working with Learning Management Systems (LMS) to track and measure training results and learning effectiveness
• Hands-on experience with Learning Management Systems (LMS) such as Intellum, Canvas, Moodle, or similar platforms
• Experience with e-learning content delivery, SCORM standards, and educational technology platforms

Responsibilities

• Own delivery of e-learning platform programs including LMS backend integrations, content API development, recommendation engine implementation, and platform enhancements across 20 languages
• Define program plans, milestones, dependencies, and delivery timelines for complex, multi-phase technical initiatives supporting courses, certifications, learning paths, and video content
• Manage cross-team execution across engineering, product, marketing, content operations, analytics, and localization teams
• Oversee development of scalable learning platform components, content delivery systems, and user experience features that enable efficient course creation and personalized learning journeys for advertisers of all experience levels
• Coordinate platform launches, feature releases, LMS integrations, and technical implementations supporting educational content across multiple channels
• Ensure performance, accessibility (WCAG), learner engagement metrics, and platform reliability standards are met across all educational properties
• Partner with architects on learning platform architecture and integrations (Intellum LMS, personalization, targeting, analytics)
• Manage platform roadmap for Amazon Ads Academy including frontend experiences, middle layer data abstraction, content APIs, and cross-channel delivery
• Translate business requirements for educational content delivery into technical plans and drive execution with product management and engineering teams
• Act as primary point of contact between marketing stakeholders, content creators, and technical teams for learning platform initiatives
• Identify and mitigate risks related to content delivery velocity, platform performance, learner experience, scalability, and launch readiness
• Drive issue resolution, dependency management, and cross-team alignment across educational content stakeholders
• Establish delivery processes, documentation, and reporting standards for learning platform operations
• Track KPIs such as learner engagement, course completion rates, certification attainment, platform stability, release success, and user satisfaction
• Drive continuous improvement in educational content delivery processes and technical operations

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed