UX Designer

CGI•Strongsville, OH

3d•Onsite

About The Position

We are seeking a skilled UX Designer who specializes in creating intuitive, compliant, and scalable user experience for banking platforms. This role requires deep expertise in Figma and a strong understanding of Salesforce ecosystems, particularly in financial services contexts. The ideal candidate will balance user needs, regulatory requirements, and business goals to deliver seamless digital experiences for both customers and internal users. This position requires someone to be in a office work setting in Pittsburgh, PA or Strongsville, OH 5 days a week. For this role on this particular client engagement, employer sponsorship of immigration related visa and/or green card status as part of the PERM process will not be available.

Requirements

Bachelor's degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field (or equivalent experience)
5+ years of UX/UI design experience, preferably within banking or financial services
Strong proficiency in Figma, including components, auto layout, and design systems
Experience designing for Salesforce platforms (e.g., Sales Cloud, Service Cloud, Lightning Design System)
Solid understanding of responsive design, accessibility standards (WCAG), and usability principles
Familiarity with front-end technologies (HTML, CSS, JavaScript) and developer handoff processes
Experience conducting user research, usability testing, and data-driven design
Strong problem-solving skills with the ability to simplify complex financial workflows
Excellent communication and stakeholder management abilities
Ability to work in agile environments and manage multiple priorities effectively
Knowledge of data privacy considerations
Detail-oriented mindset with a passion for creating polished, user-friendly designs
Collaborative approach with the ability to influence cross-functional teams
Continuous learning mindset with an interest in emerging UX and fintech trends

Responsibilities

Design user-centric interfaces for Salesforce platforms utilizing custom banking applications (Salesforce Platform)
Develop wireframes and high-fidelity UI designs using Figma
Translate complex banking requirements into intuitive and accessible user experiences
Conduct user research, usability testing, and iterative design improvements
Ensure compliance with Corporate Standards
Ensure compliance with accessibility standards (e.g., WCAG) and financial regulations
Maintain and evolve design systems, UI libraries, and reusable components in Figma
Collaborate closely with developers to ensure accurate design implementation
Partner with product managers and the corporate UX standards team to ensure UX design follows standards
Facilitate workshops, design reviews, and stakeholder alignment sessions
Analyze user data and behavioral insights to drive continuous UX improvements
Incorporate existing UX design across Salesforce implementations
Support agile teams by delivering design assets aligned with sprint timelines
Stay current on UX trends, Salesforce innovations, and banking technology advancements