UX Designer

Modernizing Medicine • Boca Raton, FL

1d • Hybrid

About The Position

ModMed is looking for a UX Designer to work with our RCM and Practice Management product teams. We're seeking a candidate with a diverse set of skills to improve experiences for all users: end users, clients, the extended product and development teams, and stakeholders. They do this by helping ensure that usability, accessibility, and delight are incorporated into these experiences, while also negotiating timelines, identifying value, and determining incremental improvements for our growing products. These are technically savvy professionals, and they are expected to support the complete software development lifecycle by partnering closely with the extended product teams to conceive, define, and understand requirements; identify use cases, suggest interactions and functionality to support the goals of all the represented users listed above, and define success metrics that will aid in validating the end product before and after delivery to our end users. A strong portfolio demonstrating these skills is required.

Requirements

• Bachelor’s degree in Human Computer Interaction, User Experience Design, or equivalent work experience
• 2-4 years of experience in designing software interfaces for complex enterprise software (both web and mobile devices)
• Strong understanding of human-computer interaction principles
• Strong understanding of accessibility standards and how to validate the guidelines
• Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma and Figma Make
• Excellent communication skills, both written and verbal
• Experience conducting user research, including writing effective recruitment scripts, moderating user interviews, and analyzing user data
• Familiarity with Agile/Scrum methodologies
• Familiarity with using AI as a tool for better efficiency of time management
• Ability to work three days per week in our Boca Raton, FL headquarters.

Responsibilities

• Leads the design function for projects from ideation through validation
• Leads the design of multiple concurrent projects
• Ensures that accessibility is addressed in designs and experiences
• Creates user flows, journey maps, mockups, and prototypes that effectively communicate design intent and feature functionality.
• Collaborates with cross-functional teams such as product management, engineering, client success, and internal SMEs to define project requirements and create design solutions
• Conducts user interviews and usability tests to inform design decisions
• Effectively communicates design decisions through written and verbal means to all levels of stakeholders
• Translates complex technical concepts into simple language
• Contributes to design systems to streamline development processes
• Uses a research repository to organize insights across personas, problems, and products
• Defines and analyzes behavioral metrics to track user interactions and measure design success
• Validates implemented features through user acceptance testing to ensure they meet design specifications and usability standards
• Uses AI as a companion to ideate, collaborate and design

Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs
• Company paid Life and Disability benefits
• Flexible Spending Account
• Employee Assistance Programs
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning
• Global presence and in-person collaboration opportunities
• Dog-friendly HQ (US)
• Hybrid office-based roles and remote availability for some roles
• Weekly catered breakfast and lunch
• Treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level