UX Designer

Lateral Insights • Great Falls, VA

16h • Remote

About The Position

The client is seeking a highly skilled, communication-focused Senior UX Designer / Researcher to join our digital modernization team. We are looking for a dedicated user experience and user research specialist. Front-end development skills are entirely optional, though any coding ability serves as a welcome asset. In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization. This is a pure UX research and design role. No coding expected. Graduates of ISU HCI (Human Computer Interaction) program highly desired.

Requirements

• Extensive experience designing responsive web application interfaces, wireframes, and interactive prototypes - 8+ years

Nice To Haves

• Front-end development skills are entirely optional, though any coding ability serves as a welcome asset.
• Graduates of ISU HCI (Human Computer Interaction) program highly desired.

Responsibilities

• Design, plan, and execute formal user experience research to evaluate complex workflows, ensuring applications are intuitive and efficient for educators and state employees.
• Moderate hands-on user testing sessions and run usability labs to actively identify and resolve workflow friction.
• Audit early layouts and interfaces against usability best practices and design standards.
• Translate complex district data reporting and environmental workflows into clear, intuitive user journeys and behavioral personas.
• Structure massive, data-heavy reporting categories logically using techniques like card sorting.
• Integrate digital accessibility from the ground up, aligning design systems and user research with WCAG standards to ensure digital services are universally accessible to all Iowans.
• Partner with our lead Architect to scale technical user experience and research practices across multi-agency initiatives, chatbot interfaces, and global state projects.
• Collaborate effectively with cross-functional agency teams, product owners, and technical stakeholders to clearly articulate design findings and research data.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed