UX Designer II

Home Depot•Houston, TX

About The Position

The UX Designer II works with strategists, designers, and researchers to craft end-to-end experiences and identify customer needs. The role applies design thinking and appropriate methods such as rapid prototyping to solve customer problems, balancing user needs with business strategy and creating effective, engaging products. The designer collaborates with users and cross-functional partners, including researchers, designers, engineers, analysts, and product managers, and uses research best practices and evaluative methods to iteratively improve product usability. As a customer and user advocate, the designer communicates recommendations and actionable insights to guide quality decisions and influence product and business stakeholders. The position typically reports to a User Experience Manager and has no direct reports. It typically requires overnight travel 5% to 20% of the time. Work is performed in a comfortable indoor setting, with most time spent sitting and frequent opportunities to move about; rarely, light lifting or moving may be needed.

Requirements

  • Must be at least 18 years of age.
  • Must be legally permitted to work in the United States.
  • Minimum of 2 years of work experience.
  • Bachelor's degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through its completion.
  • Competencies: Action Oriented, Collaborates, Communicates Effectively, Customer Focus, and Drives Results.

Nice To Haves

  • 2–4 years of UX experience in an enterprise or retail environment, or a degree in a related field.
  • 2–4 years of experience working with agile software development teams.
  • Desire to thrive in a fast-moving environment.

Responsibilities

  • Communicate ideas and designs to end users and product team members.
  • Understand business goals at the feature level.
  • Collaborate and pair with other product team members to design solutions.
  • Participate in data collection and synthesis.
  • Provide UX design artifacts and test the usability of assigned products.
  • Partner with Product, Development, and other UX resources.
  • Execute on the experience vision and purpose.
  • Understand business goals at both the feature and product levels.
  • Actively and consistently seek learning opportunities.
  • Champion actionable user insights, customer understanding, product usability, and opportunities to delight customers.
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