UX Designer I
About The Position
Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented UX Designer to join our UX team. This is a new role that joins three other designers in the marketing department within the Consumer Markets Division at Pacific Life. In this role, you’ll support the design and optimization of digital marketing experiences for life insurance and annuity products. You’ll work across UX disciplines including design, content, and research to help create clear, compliant, and user-friendly experiences for financial professionals. Applications will not be considered without a portfolio.
Requirements
- 2-3 years of professional experience in a user experience role such as content design, content strategy, or a related discipline.
- Demonstrated experience creating content for digital products
- Strong communication and collaboration skills, with the ability to present to diverse audiences across all levels of the organization
- Experience supporting or conducting user research and applying insights to design decisions
- Proficiency in design and prototyping tools such as Figma
- Familiarity with research and analytics tools
Nice To Haves
- Experience in B2B environments, ideally within financial services
- Ability to work in a fast-paced environment with competing priorities
- Experience working in regulated industries such as financial services, insurance, healthcare, etc
Responsibilities
- Support the creation of wireframes, user flows, and prototypes for marketing webpages, campaigns, and digital tools
- Apply design system standards to our component library and contribute to consistent, scalable user experiences
- Structure and organize content to improve usability, clarity, and discoverability for B2B audiences
- Conduct user research activities such as stakeholder interviews, usability testing, and competitive analysis
- Collaborate with marketing strategy, analytics, compliance, and development teams to deliver integrated solutions
- Support campaign and product launch efforts by aligning UX deliverables to business goals and timelines
- Ensure accuracy, consistency, and adherence to compliance and approval requirements across web properties
Benefits
- Medical
- Dental
- Vision
- Wellbeing Reimbursement Account
- Paid Time Off
- Holiday Schedules
- Financial Planning Time Off
- Paid Parental Leave
- Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
