UX Design Consultant

Experient•Atlanta, GA
•Hybrid

About The Position

Experient is seeking an experienced UX Design Consultant to partner directly with clients, uncover user and business needs, and translate those needs into intuitive, evidence-based digital experiences across web and mobile platforms. The role combines research, strategic thinking, interaction design, workshop facilitation, and presentation to senior stakeholders. The consultant will collaborate with client teams and internal partners while applying current design tools, AI-assisted workflows, accessibility standards, and inclusive design practices. The position is based in Atlanta, Georgia, in a hybrid work environment.

Requirements

  • 7–10 years of experience applying UX design best practices, with deep expertise in mobile-first, responsive, and multi-platform design.
  • Bachelor's degree required.
  • Consulting and/or digital product agency experience, with a proven ability to manage client expectations and adapt to diverse client environments.
  • Proven experience leading digital product concepting from problem framing through high-fidelity execution.
  • Strong foundation in user-centered design, design thinking, and human-centered research methods.
  • Hands-on proficiency with modern design and prototyping tools such as Figma, FigJam, or Adobe XD.
  • Experience planning and conducting qualitative and quantitative research, including user interviews, surveys, usability testing, A/B testing, and heuristic evaluation.
  • Ability to synthesize ambiguous or conflicting inputs into clear design direction and concrete recommendations.
  • Strong facilitation and communication skills, including experience presenting design concepts and rationale to clients and cross-functional stakeholders.
  • Ability to work directly with clients to gather detailed requirements and design complete user experiences that meet their needs and vision.
  • Adaptable, curious consulting mindset; comfort working across research, design, and strategy; and a deep understanding of business drivers.
  • Ability to iterate efficiently, work effectively in a team, and translate abstract ideas into concrete design implications.
  • Passion for resolving user pain points through design and openness to feedback and constructive criticism.
  • Genuine interest in UX and the broader design and innovation landscape, with a habit of researching and applying industry trends and technologies.

Nice To Haves

  • Advanced degree or relevant product management certifications.
  • Familiarity with AI-assisted design and research tools.

Responsibilities

  • Plan and conduct user research, including interviews, surveys, contextual inquiry, and usability testing, and synthesize findings into actionable insights.
  • Facilitate design thinking workshops, journey-mapping sessions, and stakeholder-alignment activities with client teams.
  • Translate research into sitemaps, user flows, service blueprints, journey maps, wireframes, and high-fidelity prototypes.
  • Design and iterate on interaction patterns and visual solutions using tools such as Figma, FigJam, and AI-assisted design and prototyping tools.
  • Partner with product managers, engineers, and content strategists to define product functionality and ensure cohesive, feasible experiences.
  • Apply and advocate for WCAG 2.2 accessibility standards and inclusive design practices throughout the design process.
  • Conduct usability and A/B testing on interface elements and iterate based on findings.
  • Contribute to and help maintain design systems and component libraries for consistency across client products.
  • Track UX trends, emerging tools, and competitor products, and bring best practices and fresh perspectives to client engagements.
  • Present design rationale, research findings, and recommendations to technical and non-technical stakeholders.
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