UX Content Designer (Hybrid- Florham Park, NJ) Locals Preferred

DMS Vision • Frisco, AL

4h • Hybrid

About The Position

The UX Content Designer will work as an integral part of a team to author and edit content according to authoring standards, while advocating for client and associate experience. The role meets the information needs of clients and associates by producing accurate, concise, usable content, including business processes, how-to articles, troubleshooting guides, overviews, and online help.

The designer will use authoring tools and a component content management system, collaborating with business partners, content developers, IT partners, UX teams, project teams, training teams, and others to ensure high-quality deliverables. The position is hybrid in Florham Park, New Jersey, with three days per week onsite, and is listed for a duration of six or more months.

Requirements

• Understanding of knowledge/content management best practices and content lifecycle management.
• Understanding of knowledge management systems, search engine optimization (SEO), and taxonomy.
• Strong knowledge of structured authoring and information typing.
• Experience in knowledge management, content development, or technical writing.
• Familiarity with one or more industry-standard style guides, such as The Chicago Manual of Style, the Associated Press Stylebook, or The Elements of Style.
• Ability to manage content deliverable schedules.
• Strong communication and collaboration skills.
• Strong writing skills; examples must be provided.
• Self-starter with the ability to multitask.

Nice To Haves

• Knowledge of DITA, XML, or component content management systems.

Responsibilities

• Create, edit, and manage content.
• Use knowledge management key metrics to improve how content is presented to associates.
• Assess business content and align it with the enterprise content model.
• Analyze user content needs in detail, develop requirements and delivery estimates, and partner with product owners and other stakeholders.
• Apply enterprise content strategy and principles to create concise, consistent, high-value content deliverables.
• Partner with subject matter experts to obtain information and validate content.
• Develop content deliverables in the enterprise content management application.
• Report progress on content deliverables to stakeholders and adhere to timelines.
• Demonstrate domain, tool, and authoring expertise and provide informal mentoring to colleagues as needed.
• Collaborate with content owners to validate knowledge and encourage content reuse.
• Serve as an expert on authoring technology and content development.
• Perform other content-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed