Intern, UX Business Application Designer and Digital Media Specialist

FIS Global • Toronto, ON

3d • Remote

About The Position

This is an 8-month co-op placement for an intern to support the optimization of supply chain business processes by creating user-friendly digital experiences, intuitive interfaces, and engaging communication assets that drive adoption and user satisfaction. The role involves working across operational transformation initiatives to modernize supply chain operations through UX design, process improvement, and multimedia storytelling. The intern will develop impactful presentations, product explainer videos, and visual communications to enhance visibility, collaboration, and data-driven decision-making. Success will be measured by enhanced user engagement, streamlined processes, improved operational efficiency, and the successful adoption of digital solutions. The position is fully remote, with occasional travel to the office for organized outings for co-op students.

Requirements

• Currently enrolled in a bachelor’s degree program in User Experience Design, Business, Marketing, Media Production, Communications, or a related field
• Demonstrated understanding of UX design principles and user-centered design methodologies
• Portfolio showcasing UX, graphic design, multimedia, video production, or related creative projects
• Experience using design tools such as Figma, Adobe XD, or similar platforms
• Experience using video editing tools such as Adobe Premiere Pro, After Effects, DaVinci Resolve, Final Cut Pro, or equivalent
• Strong visual communication, storytelling, and content creation skills
• Ability to analyze processes, identify improvement opportunities, and communicate findings clearly
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, and Word
• Strong collaboration, presentation, and stakeholder communication skills
• Self-motivated with strong attention to detail and a commitment to continuous learning

Nice To Haves

• Knowledge of design systems, accessibility standards, and responsive design principles
• Experience creating explainer videos, instructional content, or digital learning materials
• Familiarity with process improvement, workflow optimization, or business analysis concepts
• Understanding of product marketing and digital engagement strategies
• Experience developing dashboards, reporting solutions, or performance metrics
• Exposure to financial services, technology, supply chain, or enterprise software environments

Responsibilities

• Design intuitive user interfaces that improve usability, accessibility, and user adoption of digital solutions
• Create wireframes, prototypes, workflow diagrams, and process maps to support business process optimization
• Collaborate with stakeholders to gather requirements and translate business needs into user-centered designs
• Evaluate user journeys and identify opportunities to improve operational efficiency and customer experience
• Develop management reporting and performance measures that support process improvement initiatives
• Produce product marketing videos, tutorials, and multimedia content that communicate product value effectively
• Create visual assets, including infographics, presentation graphics, and digital communications materials
• Support scriptwriting, storyboarding, editing, voiceover production, and post-production activities
• Maintain digital assets and content libraries while ensuring consistency with brand standards
• Present concepts, prototypes, and recommendations to project teams and business stakeholders

Benefits

• Competitive, full-time paid coop placement
• Opportunity to participate in projects that directly impact business value
• Exposure to cutting-edge AI content creation tools and strategies
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect

What This Job Offers

• Job Type: Full-time
• Career Level: Intern