About The Position

Apple Services Engineering is building tools for Apple software developers. This role joins the Observability team, which is developing observability infrastructure and experiences at massive scale. The engineer will build user interfaces and experiences that Apple teams use to build and monitor services such as Apple Intelligence, Apple Music, Apple Maps, and iCloud. The work involves helping transform large volumes of telemetry data into actionable insights that support operations of major internet services and affect Apple customers. The position calls for an engineer with experience building UIs using React, Grafana, and observability tools, along with a strong understanding of UX design principles. The engineer will contribute ideas to accelerate development, enhance creativity, and empower developers globally; challenge existing approaches; and focus on details and end users. The role offers individual responsibility and influence over the observability experience for critical Apple services. Work should maximize reuse, efficiency, and simplicity. The Observability Experience team aims to provide a dependable, best-in-class platform with deep, broad, and automatic integrations that turn telemetry into trustworthy, actionable information and help Apple employees improve customer experiences.

Requirements

  • At least 5 years of experience as a professional software engineer.
  • Strong proficiency in JavaScript and TypeScript.
  • Proficiency in HTML, CSS, and UI component libraries.
  • Experience building UIs with React.
  • Experience using Grafana and creating dashboards.
  • Experience monitoring applications with observability tools or services.
  • Deep understanding of UX design principles and best practices.
  • Ability to work effectively in a collaborative team environment.
  • Ability to learn and apply new technologies and frameworks.

Nice To Haves

  • Bachelor of Science degree in Computer Science or equivalent years of experience.
  • Experience with PromQL.
  • Experience with Go, Cobra, and CLI UX/UI.
  • Experience participating in an on-call rotation.
  • Excellent problem-solving and analytical skills.
  • Passion for creating exceptional user experiences.
  • Passion for developing and testing clear, robust code.
  • Great communication skills.

Responsibilities

  • Build user interfaces and observability experiences used by Apple teams to build and monitor Apple services.
  • Help transform telemetry data into actionable insights for the operation of Apple services.
  • Contribute to the development of a dependable, best-in-class observability platform and its integrations.
  • Develop software that maximizes reuse, efficiency, and simplicity.
  • Help accelerate development, enhance creativity, and empower developers globally.
  • Focus on usability, details, and end-user needs.
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