Utilization Management Clinical Consultant

CVS HealthWork At Home-Louisiana, LA
$26 - $56Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Requirements

  • Licensed independent Behavioral Health clinician (i.e. LCSW, LCPC, LMFT, LPCC, LPAT, LPC) in state of Louisiana or a Registered Nurse (RN) with unrestricted compact state license with psychiatric specialty experience.
  • 3 years clinical practice experience, e.g., psychiatric hospital, residential or behavioral health treatment setting.
  • 1 year Electronic Medical Record documentation experience.
  • Must be able to work Monday through Friday, 8:00 AM to 5:00 PM Central Standard Time (CST) zone with flexibility to work outside of the standard schedule based on business needs, including occasional rotating weekend and holiday schedules.

Nice To Haves

  • Strongly prefer someone who resides in Louisiana.
  • Managed care/utilization review experience preferred.
  • Experience in a behavioral health inpatient setting.
  • Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment.
  • Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding.
  • LAC (Licensed Addiction Counselor) preferred.

Responsibilities

  • Utilizes clinical skills to coordinate, document and communicate all aspects of the utilization/benefit management program.
  • Applies critical thinking and is knowledgeable in clinically appropriate treatment, evidence based care and clinical practice guidelines for Behavioral Health and/or medical conditions based upon program focus.
  • Utilizes clinical experience and skills in a collaborative process to assess appropriateness of treatment plans across levels of care, apply evidence based standards and practice guidelines to treatment where appropriate.
  • Coordinate, monitor and evaluate options to facilitate appropriate healthcare services/benefits for members.
  • Provides triage and crisis support.
  • Gathers clinical information and applies the appropriate clinical criteria/guideline, policy, procedure and clinical judgment to render coverage. determination/recommendation along the continuum of care facilitates including effective discharge planning.
  • Coordinates with providers and other parties to facilitate optimal care/treatment.
  • Identifies members at risk for poor outcomes and facilitates referral opportunities to integrate with other products, services and/or programs.
  • Identifies opportunities to promote quality effectiveness of healthcare services and benefit utilization.
  • Consults and lends expertise to other internal and external constituents in the coordination and administration of the utilization/benefit management function.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • CVS Health bonus, commission or short-term incentive program
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