Utility Technician I

Sherwin Williams US•Hartford, CT

1d•Onsite

About The Position

The Utility Technician I supports the daily operation of the design center as a color match technician or sample making technician. The role includes managing the production schedule, ordering raw materials, maintaining a clean workstation, and following safety procedures. Key performance indicators include sample quality, adherence to the production schedule, and daily 3S. The technician is fully trained in either sample production or color matching, but not both (Level 2).

Requirements

High school diploma or GED.
Five years of experience in quality, color matching, or production.
Five years of customer service experience.
Lean Six Sigma experience.
Experience working in a fast-paced environment.
Good mathematical skills.
Basic computer skills.
Basic oral and written communication skills.
Ability to work productively in a high-pressure environment.
Ability to work extended hours when required.
Ability to sit, stand, hear, and see constantly; walk, write, and type frequently; and bend, carry, reach, push, and pull occasionally.
Ability to climb and descend stairs.
Ability to communicate verbally and in writing.
May need to lift and carry items; the weight limit is not specified.

Responsibilities

Meet the production schedule while maintaining a high level of product quality.
Perform assembly, packaging, and shipping duties in accordance with written product specifications and company SOPs.
Perform in-process visual inspections and quality testing to ensure materials meet criteria.
Document schedules through Sales Force.
Communicate production work issues and promptly report when an order will miss its due date or cannot be made as requested.
Recommend measures to improve production methods, equipment performance, and product quality.
Color match or produce special-request floor and wall system samples for customer approval.
Maintain a database of color matches or custom samples.
Report daily and weekly progress and shut down the station daily.
Communicate with the Team Leader regarding paid time off for approval.
Create, cut, clean, and label floor and wall system samples as needed.
Establish good relationships with customers and staff, and maintain high standards for quality and productivity.
Perform other duties as assigned.