Utility Systems Analyst

City of Loveland•Loveland, CO

6d•Hybrid

About The Position

The Utility Systems Analyst performs process analysis, integration development, testing, and operational support for the City’s Utilities Department. The role focuses on integrating and automating organizational systems and processes, managing information workflows, and working with management and stakeholders to define system requirements aligned with strategic business objectives. The analyst supports automation across utility-related business systems, including system configuration, implementation, upgrades, user training, and server administration. The position reports directly to the Utility Solutions and Technology Manager and has no supervisory or management expectations. The salary range is $85,272.51–$115,118.02 annually, with a hiring range of $85,272.51–$100,195.26 depending on qualifications and experience. The position may be eligible for up to two remote-work days per week, subject to business needs, performance expectations, and probationary-period eligibility. Employment offers are conditional on successful driving-record and criminal-history background checks. The position is benefit eligible.

Requirements

Bachelor’s degree in Computer Science, Geography, or a related field; an equivalent combination of education and/or experience may substitute on a year-for-year basis.
At least 3 years of progressive work experience in business process improvement and systems automation.
At least 2 years of experience with Python and ArcPy scripting languages.
Valid driver’s license.
In-depth knowledge of general and specialized computer software solutions, including Microsoft Suite, ESRI GIS, Cityworks, Schneider Suite, web applications, customer-facing software, billing software, and finance software.
Demonstrated understanding of programming and scripting languages.
Ability to streamline workflows and business processes.
Strong written and oral communication, problem-solving, analytical, and organizational skills.
Knowledge of principles and practices of program and policy development and administration of water, electric, or communications utilities.
Understanding of how a multiple-utility department operates and ability to recognize similarities and differences among utility disciplines.
Ability to reason, communicate, and work influentially with customer departments, vendors, and management.
Demonstrable strategic-thinking, research, and complex systems problem-solving skills.

Nice To Haves

At least 3 years of experience working in a water, electric, or communications utility environment is highly desired.

Responsibilities

Analyze business processes across Water, Power and Fiber; identify workflow gaps and recommend improvements.
Identify opportunities to automate processes to improve departmental efficiency.
Recommend changes to existing applications, assess effects on related interfaces, and coordinate implementation and testing with technical teams.
Use Python, Arcade, and ArcPy to automate repetitive or redundant workflows.
Oversee program implementation, coordinate testing, and monitor deployment of new systems and system updates.
Support system integrations and data exchange between departmental and citywide software platforms.
Work in GIS application, database, and web server environments to support operational and analytical needs.
Collaborate with product owners to identify and resolve software and workflow challenges.
Work with Utility staff to evaluate system capabilities, resolve problems, assess the need and feasibility of new features, and review enhancements.
Assist staff with water, wastewater, electric, and municipal broadband utility activities.
Monitor server performance and troubleshoot as needed.
Research server and computer requirements for new and enhanced applications.
Assist with vendor, product, and consultant selections.
May perform delegated duties in the absence of the Utility Solutions and Technology Manager.
Perform other duties as assigned.