Utility Systems Analyst

City of Loveland•Loveland, CO

6d•$85,273 - $115,118•Hybrid

About The Position

The Utility Systems Analyst performs process analysis, integration development, testing, and operational support for the City of Loveland Utilities Department. The role manages information workflows and works with management and stakeholders to define system requirements and align technology with strategic business objectives. It supports automation across utility business systems and assists with system configuration, implementation, upgrades, user training, and server administration. The position reports directly to the Utility Solutions and Technology Manager and has no supervisory or managerial expectations. The role supports Water, Power and Fiber operations through business-process improvement, automation, system integrations, GIS environments, software deployment, and collaboration with utility staff and product owners. The position may be eligible for up to two remote workdays per week, subject to probationary status, business needs, and performance expectations. The annual salary range is $85,272.51–$115,118.02, with a hiring range of $85,272.51–$100,195.26 depending on qualifications and experience. A current resume is required; a cover letter is preferred. Offers are conditional on successful driving-record and criminal-history background checks.

Requirements

Bachelor’s degree in Computer Science, Geography, or a related field; an equivalent combination of education and/or experience may substitute year for year.
Three years of progressive work experience in business-process improvement and systems automation.
Two years of experience with Python and ArcPy scripting languages.
Valid driver’s license.
In-depth knowledge of general and specialized software solutions, including Microsoft Suite, ESRI GIS, Cityworks, Schneider Suite, web applications, customer-facing software, billing software, and finance software.
Understanding of programming and scripting languages.
Ability to streamline workflows and business processes.
Strong written and oral communication, problem-solving, analytical, and organizational skills.
Knowledge of principles and practices of program and policy development and administration of water, electric, or communications utilities.
Understanding of the workings of a multiple-utility department and the similarities and differences between its disciplines.
Ability to reason, communicate, and work influentially with customer departments, vendors, and management.
Demonstrable strategic-thinking, research, and complex systems analysis skills.

Nice To Haves

Three years of experience working in a water, electric, or communications utility environment.

Responsibilities

Develop an understanding of business processes across Water, Power and Fiber; identify workflow gaps and recommend improvements.
Identify automation opportunities to improve departmental efficiency.
Recommend changes to applications, assess impacts on related interfaces, and coordinate implementation and testing with technical teams.
Use Python, Arcade, and ArcPy to automate repetitive or redundant workflows.
Oversee program implementation, coordinate testing, and monitor deployment of new systems and updates.
Support system integrations and data exchange between departmental and citywide software platforms.
Work in GIS application, database, and web-server environments to support operational and analytical needs.
Collaborate with product owners to identify and resolve software and workflow challenges.
Work with Utility staff to evaluate system capabilities, resolve problems, assess the need and feasibility of new features, and review enhancements.
Assist staff with water, wastewater, electric, and municipal broadband utility activities.
Monitor server performance and troubleshoot as needed.
Research server and computer requirements for new and enhanced applications.
Assist with vendor, product, and consultant selections.
May perform delegated duties in the absence of the Utility Solutions and Technology Manager.
Perform other duties as assigned.

Benefits

Two medical plans, dental insurance, and vision coverage for employees and eligible family members.
Dedicated employee health and wellness center.
Discounted Chilson Center passes.
Paid vacation, holidays, floating holidays, and medical leave.
Flexible spending, including dependent care.
Life insurance, AD&D, short-term and long-term disability, and voluntary critical illness coverage.
Retirement plans including 401a, 457, and Roth options, with company match.
Comprehensive Employee Assistance Program.
Voluntary 529 College Invest program.
Tuition reimbursement.
Employee referral program.
Personal and professional development opportunities.
Employee recognition program.
Exceptional work-life balance.
Market-based pay and regular performance reviews.
Eligibility for the Public Service Loan Forgiveness Program through local government employment.